Training Manager ERP - MS Dynamics 365 Finance, Operations & Supply Chain

Job Description

Training Manager ERP - MS Dynamics 365 Finance, Operations & Supply Chain

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Alchemy Recruitment Consulting – Brisbane QLD

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Our client, a global vertically integrated food manufacturing company, are looking for a specialist ERP Training Manager. You will report to the programs Change Manager and take ownership of designing, coordinating and delivering the end-to-end training approach for the D365 Finance & Supply Chain ERP implementation. The role ensures training is aligned to future-state business processes, role-based security, readiness milestones and change adoption outcomes.

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Must Have & Nice To Have Requirements

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• 7+ years' experience leading training for system, process or business change programs, including at least one ERP, finance, supply chain or enterprise systems implementation.
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• Strong working knowledge of D365 Finance & Supply Chain Management or comparable Tier-1 ERP platforms, with an understanding of finance, procurement, inventory, warehousing, manufacturing, sales and master planning processes.
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• Ability to translate functional designs, business processes and technical documentation into practical, user-focused training.
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• Strong experience across training needs analysis, curriculum and content design, training delivery, facilitation and learning evaluation.
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• Experience developing work instructions, job aids, process simulations, training videos and digital adoption content.
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• Proficient in learning management and authoring tools, Microsoft 365, Teams, SharePoint, Excel and PowerPoint.
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• Experience managing training schedules, logistics, attendance and completion tracking, readiness reporting and training metrics.
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• Experience using project delivery tools such as Azure DevOps, Planner or similar.
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• Excellent communication, stakeholder engagement and facilitation skills, with the ability to work effectively across different levels and functions.
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• Contemporary approach to Learning & Development, including the practical use of AI and digital learning tools.
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• Experience supporting global, multi-site or geographically dispersed training programs is desirable.
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• Experience in food manufacturing, FMCG, agriculture, meat processing or other supply chain-intensive environments is desirable.
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• Relevant qualifications or experience in Learning & Development, change management, instructional design, business process improvement or project delivery is desirable.
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• PROSCI, Agile, instructional design or digital adoption experience/certification is desirable.
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Key Measure Of Success

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• Training strategy and plan are approved and aligned to program milestones.
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• Role-based training materials are accurate, complete and aligned to approved future-state processes.
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• Training attendance and completion rates meet agreed targets before go-live.
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• Readiness checks show users are confident and able to complete key D365 tasks.
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• Super users are equipped to support business teams through go-live and hyper care.
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• Users can complete agreed role-based D365 tasks before go-live
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This role requires 5 days in the office, Brisbane CBD. There will be some flexibility on start and finish times.

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Salary on offer is $160,000 - $170,000 + Super on a 12 month fixed term contract (full leave entitlements)