People, Culture & Quality Coordinator

Job Description

About the role

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We're seeking an experienced People, Culture & Quality Coordinator to join a leading community services organisation based in Port Macquarie, NSW. This is a full-time, 12 month opportunity supporting recruitment, people & culture processes, and quality/compliance activities to help drive consistent, best-practice service delivery.

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Duties

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• Support end-to-end recruitment including advertising, screening, onboarding, probation reviews and retention activities
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• Coordinate employment documentation, compliance checks and accurate workforce record management
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• Maintain quality and compliance registers including incidents, feedback, improvements, workforce and training records
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• Assist with internal audits, accreditation preparation, external regulatory reviews and quality reporting
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• Coordinate induction, refresher training, mandatory compliance and professional development activities
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• Partner with service leaders to identify training needs and promote consistent practice standards and continuous improvement
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Skills and Experience

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• Background in human resources / people & culture, quality, compliance, business administration, or a related field
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• Strong recruitment knowledge including advertising, screening, onboarding and probation review processes
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• Proven ability to manage employment documentation, compliance checks, workforce records and staff information with high attention to detail
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• Understanding of Fair Work Act and Work Health & Safety requirements
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• Awareness of aged care/disability compliance obligations, including Aged Care Quality Standards and NDIS Practice Standards
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• Confident written and verbal communication with staff, leaders, contractors and external stakeholders
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• Strong organisation skills: prioritisation, time management, and follow-through
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Mandatory licences/clearances

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• Current NSW Driver Licence
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• NDIS Worker Screening clearance (or willingness to obtain)
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• Working With Children Check (or willingness to obtain)
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Benefits

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• 12-month full-time opportunity
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• $46.70/hr + super
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• Join a purpose-driven organisation making a real impact in the community
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