Bilingual Dental - Orthodontic Assistant (Mandarin & English)
Job Description
Bilingual Dental - Orthodontic Assistant (Mandarin & English)
\n
Bilingual Orthodontic Assistant - Fluent Mandarin & English Speaking
\n
Smile Team Orthodontics is looking for an enthusiastic and highly motivated Mandarin and English-speaking Orthodontic Assistant to join our growing team. This is a fantastic opportunity for someone who loves working with people, thrives in a fast-paced environment, and wants to make a genuine difference in patients' lives. With newly launched practices in Sydney and established locations in the Illawarra, Shellharbour, and Southern Highlands, it's a great time to come on board.
\n
We welcome applicants of all backgrounds and genders, ideally with some dental experience.
\n
What We're Looking For
\n
- \n
- A people person - great with all ages \n
- Fast learner, reliable, and proactive \n
- Caring and supportive nature \n
- Strong multitasking and admin skills \n
- Energetic and positive team player \n
- Excellent communication skills \n
- Passionate about health and wellbeing \n
\n
What You'll Need
\n
- \n
- Fluent in both Mandarin and English (spoken and written) \n
- Customer service or phone experience \n
- A valid Australian driver's licence and reliable transport \n
- Ability to obtain a Working with Children's Check \n
- Up-to-date vaccination records \n
\n
Why Join Us?
\n
Training & Qualifications: Gain a Certificate III in Dental Assisting (fully funded) with the option to pursue Certificate IV in Dental Radiography
\n Birthday Leave: Enjoy a paid day off on your birthday!
\n Staff Perks & Discounts
\n Modern Uniform Provided
\n Recognition & Performance Bonuses
\n
About the Role
\n
As a Bilingual Orthodontic Assistant, you will be responsible for supporting both English and Mandarin-speaking patients throughout their orthodontic journey.
\n
Your responsibilities will include:
\n
- \n
- Assisting our orthodontists in patient care while handling admin duties such as greeting patients, scheduling appointments, processing payments, maintaining records, and sterilising instruments. \n
- Assisting with patient consultations and treatment discussions \n
- Translating and explaining treatment information in Mandarin and English \n
- Building rapport and trust with patients and families \n
- Managing appointment scheduling and patient communications \n
- Following up with prospective and existing patients \n
- Working closely with our clinical team to ensure seamless patient care \n
- Helping patients understand financial arrangements and treatment options \n
\n
The primary location is Burwood & Drummoyne and occasional shifts in Parramatta.
\n
Smile Team Orthodontics is an Equal Opportunity Employer, and we encourage all qualified applicants to apply.