Store Manager - Charlestown

Job Description

As a Store Manager, you'll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands‐on, people‐first leadership role where your influence shapes everything from team culture to customer experience.

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What You'll Do

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• Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
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• Drive performance across the customer experience, store sales, and store presentation
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• Create a team culture grounded in trust, fun, and our values
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• Lead day‐to‐day operations including rostering, stock management and visual merchandising
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• Coach, develop, and grow your team through clear communication and meaningful feedback
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• Bring our brand, products and values to life in-store - every day
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About You

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• A confident and values‐led leader with proven experience in retail management
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• Committed to creating a high‐performing, high‐trust team environment
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• Motivated by meaningful connection and customer experience - not just transactions
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• Calm, focused and ready to solve challenges with clarity and care
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• Organised, outcomes‐driven, and energised by the fast pace of retail
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What You'll Love

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• Monthly store bonus program and performance‐based incentives
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• Recognition that feels realwith shoutouts, milestones, and meaningful celebration
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• Access to our Employee Assistance Program (EAP) for you and your immediate family
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• Support to grow with leadership development, coaching and progression opportunities
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Find your moment with dusk

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This isn't just another retail job - it's a chance to lead, grow, and create something unforgettable.
\n If you're ready to take the next step in your leadership journey, we'd love to meet you.