St George Hospital Outpatient Services Manager (KSB)

Employment Type:TemporaryFull Time until 12 July 2028
Position Classification:Health Manager Level 1
Remuneration:$91,326 - $121,497 per annum plus Superannuation
Hours Per Week:38
Application Close: 6 October 2026

The Role

We are seeking an experienced and motivated Outpatient Services Manager to join our team at St George Hospital and play a key role in enhancing the delivery of outpatient care.

You will be based in the brand-new Kensington Street Building (KSB), located in Kogarah. As an Outpatient Services Manager, you will be responsible for leading administrative teams and overseeing the use of critical digital systems that support outpatient operations. This includes managing electronic referral and data workflows, the Patient Queue Management System (PQMS), transcription services, electronic medical record (eMR) scheduling, and revenue-generating billing functions. You will also provide training and support to staff, ensure performance reporting requirements are met, and represent outpatient services at relevant hospital governance committees.

We are looking for an individual with strong leadership skills, a proactive approach to problem-solving, experience in outpatient clinics and a commitment to delivering high-quality, patient-centered care. This role is ideal for candidates who thrive in dynamic environment and are passionate about driving operational excellence through digital innovation.

The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.

Additional Benefits

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, Novated Leasing; and Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.

Selection Criteria

• Relevant tertiary qualifications in management or relevant equivalent work experience or a combination of study and work experience.
• Excellent computer skills in MS software applications and working knowledge of the non-admitted patient facing services and revenue collection systems.
• Demonstrated ability to work independently or as part of a team in performing a range of management and administrative tasks within allocated timeframe.
• Demonstrated ability to develop and maintain effective working relationships with senior management and other key stakeholders.
• Demonstrated excellent written and verbal communication skills, interpersonal and influencing skills with a strong customer service focus with the ability to prepare briefing and reports.
• Demonstrated ability to be flexible and adapt work practices to meet current and emerging business needs.
• Demonstrated ability to determine priorities for others and delegate tasks to achieve work objectives.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

OurCORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email ***************@health.nsw.gov.au and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

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