Job Description
Administration & Client Support Assistant \n
Are you an organised, switched-on administrator who enjoys working in a busy environment?
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We are seeking an Administration & Client Support Assistant to join a professional and growing insurance services business based in Mittagong.
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This is a varied role that sits between administration, customer service and insurance support . It is not a technical underwriting or accounting position, but does involve working with numbers, data, documentation and systems.
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The Role
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You will be responsible for supporting the team with:
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\n - Pre-renewal administration and following up outstanding information
\n - Liaising with clients and brokers by phone and email
\n - Checking supporting documentation and ensuring information is accurate and compliant
\n - Processing data, calculations and entering information into systems
\n - Cross-checking information and identifying discrepancies
\n - Following up outstanding documentation and requests
\n - Providing general administration and customer service support
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Administration & Client Support Assistant
\n Mittagong | Southern Highlands | Full-Time | Office-Based
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This is a high-volume role where accuracy, organisation and the ability to manage competing priorities are essential.
About You \n
You will have strong administration skills and exceptional attention to detail , along with:
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\n - Confidence working with numbers and calculations
\n - Accurate data entry and computer skills
\n - Excellent communication and customer service skills
\n - The confidence to make phone calls and follow up information
\n - The ability to work efficiently in a fast-paced environment
\n - A proactive and organised approach to your work
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Insurance experience is advantageous but not essential. We are looking for someone with the right attitude, attention to detail and ability to learn.
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