SWD Brisbane runs a busy warehouse including receiving, dispatch, drivers and returns, and we need someone experienced enough to keep it all moving without needing to be told twice. It's a hands‐on job which means you'll be on the floor with the team, not managing from a spreadsheet.
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About the Role
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You'll set the tone for the team by giving them clear direction, fair discipline, and toolbox talks that get properly documented. Attendance, breaks and labour allocation are on you, and when something needs sorting out, whether it's a performance issue or friction on the floor, you deal with it early rather than letting it sit.
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On the inbound side, stock gets unloaded, checked, receipted and put away properly. If something doesn't add up, you chase it down straight away to get stock sorted for the customer, all while keeping documents and paperwork in order.
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Dispatch is where it counts most day to day. Orders need to be picked accurately, packed properly, and out the door on time. When something goes wrong such as a picking error, a late dispatch, a mislabelled box, it gets caught and fixed, not carried over as tomorrow's problem. You'll also manage our freight partners directly, chasing delays and missing freight before a customer has to ask.
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You'll keep an eye on the driver team too: run sheets, delivery standards, how they carry themselves on the road and on‐site. Vehicle checks and servicing need to stay current as a safety requirement.
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Returns get processed within the timeframes we've agreed on, inspected, tested where needed, and either put away, quarantined or scrapped. If the same issue keeps popping up, flag it to the Purchasing team so it doesn't just keep happening.
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Stock accuracy matters, so cycle counts happen regularly and any variance gets chased down and explained, not left hanging. Keep the floor clean and organised, keep racking and MHE safe and used properly, and make sure nothing moves in or out without a transaction going through the ERP (Pronto).
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Safety comes first, genuinely, not just as a line in a job ad. That means leading by example on PPE, manual handling and equipment use, running safety checks and risk assessments on schedule, and acting immediately on anything that looks like a breach.
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You'll also report regularly on:
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Reports need to be accurate, on time, and backed by action, not just numbers on a page.
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About You
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What's on Offer
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Only shortlisted applicants will be contacted.
Warehouse Manager • Brisbane, QLD, AU
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