Gaming AttendantPart Time / Casual
Bring the energy. Create the experience. Make everyinteraction count.
If you thrive on connecting with people, creating memorablemoments and delivering exceptional service in a fast-pacedenvironment, Panthers Penrith wants you on ourGaming team!
About the opportunity
As a Gaming Attendant, you'll be at the heart of the Panthersexperience; connecting with members and guests, delivering standoutservice, responding promptly to pages, and providing food andbeverage service across our fast-paced Gaming environment. You'llbring energy to every interaction and help create the welcoming,memorable experiences Panthers is known for.
As a Gaming Attendant, you will:
- Deliver exceptional customer service to members and guests
- Provide food and beverage service within designatedtimeframes
- Handle cash transactions, including TAB and KENO
- Maintain cleanliness and presentation of the gaming area
- Ensure all financial transactions with patrons are conductedaccurately and efficiently
- Address minor service and maintenance needs of gamingmachines
- Promote and upsell the advantages Panthers Memberships
About you
- Current RSA and RCG certifications
- Excellent written and verbal communication skill
- A passion for delivering exceptional customer service, withstrong attention to detail and a solutions-focused approach.
- Confidence in accurate cash handling
- Enjoy working collaboratively in a team setting
- Ability to work on your feet for long periods and at times,within a smoking environment
- Outstanding presentation and grooming
- Experience in customer service in similar role is highlyregarded
- Availability to work various shifts during operational hours,including but not limited to Thursday through Sunday, both day andnight
As part of the Panthers team, you'll enjoy:
- 40% discount at all Panthers-owned food outlets and freepost-mix while on shift
- 20% discount on Panthers merchandise and the pride of beingpart of a Premiership-winning team
- Enjoy exclusive offers and discounts with a range ofaccommodation, retail, dining and entertainment providers
- Reward and recognition programs that celebrate outstandingcontributions
- Wellbeing Leave and Purchased Annual Leave for eligible PT & FTemployees to enjoy greater work-life flexibility
- Staff social events and opportunities to connect with yourteammates
- Free onsite parking
About Us
Panthers Penrith Leagues Club sits proudly in the middle of whathas become the impressive and expansive Panthers Precinct. Our clubboasts 11 restaurants, 6 bars and 12 meeting, event and functionrooms and adrenalin activities. Panthers is a not-for-profitorganisation, heavily focused on our members, their guests and ourcommunity. While Panthers has grown exponentially over the years,our priority has always remained to provide an exceptional customerexperience and to become a leading contributor of spirit, supportand opportunity within the Penrith community.
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