Talent.com
Dan Murphy's
Customer Experience Manager - Dan Murphy's PrestonDan Murphy's • Melbourne, AU
Customer Experience Manager - Dan Murphy's Preston

Customer Experience Manager - Dan Murphy's Preston

Dan Murphy's • Melbourne, AU
4 days ago
Job description

Customer Experience Manager - Dan Murphy's Preston

Customer Experience Manager | Dan Murphy's Preston | Share your spirit

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

  • Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
  • Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
  • Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
  • Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
  • Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

The YOU:

  • YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
  • YOU are passionate about people development and motivate others to dream big and reach their potential
  • YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
  • YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
  • YOU use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs.Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

#J-18808-Ljbffr

Create a job alert for this search

Customer Experience Manager - Dan Murphy's Preston • Melbourne, AU

Similar jobs

Experience Manager

WPP MediaMelbourne, VIC, AU

WPP is the trusted growth partner for the world's leading brands.With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketin... Show more

Senior Customer Success Manager

REA GroupRichmond, VIC, AU

With bold and ambitious goals, REA Group  is changing the way the world experiences property.No matter where you're at on your property journey, we're here to help with every step - whether that's ... Show more

Retail Manager – Fish & Chip Shop Operations

Prospera Investments Pty LtdOakleigh, VIC, AU

Prospera Investments Pty Ltd is seeking an experienced and motivated Retail Manager to lead the daily operations of our busy and fast-paced fish and chip business located in the thriving suburb of ... Show more

Retail Store Manager - Doncaster

kikki.KMelbourne, VIC, AU

Clear career pathway towards future leadership opportunities.Grow with an evolving brand, transform the lives of customers with purpose&style.Work collaboratively with best in class, talented, ... Show more

Customer Experience Manager - Dan Murphy's Chelsea Heights

Dan Murphy'sChelsea Heights, VIC, AU

Customer Experience Manager  | Dan Murphy's Chelsea Heights.If customer satisfaction was a competition, you’d be the winner.As one of our Customer Experience Managers, you’ll channel your engagemen... Show more

Customer Experience Specialist Full-time

Tal Services LimitedMelbourne, VIC, AU

Melbourne, Sydney or Brisbane .Secure a permanent, full-time role .Start Date: Monday 26th October 2026 .As a leading life insurer, we’ve been protecting Australians for over 150 years.Backed by Da... Show more

Store Manager - Northland

H&M AustraliaPreston, VIC, AU

As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area.You ensure you have a G... Show more

Automated Distribution Centre Manager

PACT groupMoorabbin, VIC, AU

ASRS with high pallet density and tightly controlled system logic.This is not a traditional, labour-heavy DC leadership role.Success requiresstrong systems thinking, technical credibility and real-... Show more

Assistant Manager

Pegasus Leisure GroupCheltenham, VIC, AU

We’re looking for an experienced and motivated Assistant Manager to join the team at.This is a fantastic opportunity for a hospitality leader who enjoys being hands-on, thrives in fast-paced venues... Show more

Manager - Energy Assets Technology Solution Delivery

AGLMelbourne, VIC, AU

We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services.Now, we're moving towards a sustainable future through electrification and investing in re... Show more

Training Manager

PPG IndustriesBraeside, VIC, AU

PPG are currently seeking a Training Manager to plan, organize and deliver practical and theory training for all ANZ Refinish market segments at both training sites and at customer’s places of busi... Show more

Assistant Store Manager

Oscar WyleeCheltenham, VIC, AU

Stay on trend with a free pair of prescription glasses every six months!.Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ wo... Show more

Business Development Manager – Victoria / South Australia Full-time

BoschClayton, VIC, AU

With a proud history dating back 136 years, the Bosch Group now employs over 400,000 people across 165 countries.As a leading IoT company, Bosch offers innovative solutions for smart homes, smart c... Show more

Project Manager

1305 Chubb Fire & Security Pty LtdDingley Village, VIC, AU

We are looking for a Project Manager with a track record of delivering integrated Electronic Security projects to government and commercial sectors.A leading provider of fire safety and security so... Show more

Retail Manager

Deli plusPreston, VIC, AU

Deli Plus Co Pty Ltd is a vibrant and growing retail delicatessen offering premium quality gourmet foods, specialty products, and exceptional customer service.We are dedicated to delivering a high ... Show more

Expression of Interest

Playside Studios LtdPort Melbourne, VIC, AU

Don’t see your role on the list? We’d love to hear how you would be able to make a difference here at Playside Studios!.Make sure you include the role that you’re expressing interest in.PlaySide is... Show more

Customer Experience (Contract)

Woods & Co RecruitmentMelbourne, VIC, AU

Customer Experience (Contract).Administration & Office Support.This role suits someone who enjoys a fast-paced environment, is naturally organised, and takes pride in keeping processes running ... Show more

Customer Experience Supervisor

Melbourne Sports CentresAlbert Park, VIC, AU

Aughtie Dr, Albert Park VIC 3206, Australia Req #660.Are you ready to be a crucial part of the dynamic world of State Sport Centres? We are the heartbeat of premier multi-sport faci... Show more

People Experience Advisor

Herron Todd White (Australia) Pty LtdMelbourne, VIC, AU

Herron Todd White (HTW) is Australia’s leading independent property valuation and advisory business.With over 800 employees nationally, Quadrant Private Equity (QPE) have recently taken the majorit... Show more

Estee Lauder Counter Manager | Southland

David JonesMelbourne, VIC, AU

As one of Australia’s most iconic retailers we have a rich history of being a curator of world-class brands.Our people are driven by the passion and desire to inspire our customers with seamless se... Show more