Medical Receptionist

Job Description

Litton Andrews – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

\n

We have an exciting opportunity available for a Medical Receptionist to join an established and expanding paediatric group practice on Brisbane's Southside. This permanent part-time position (3 days per week, with shifts rostered between 7:30am – 5:30pm) provides essential support to a team of 8 clinicians, including 7 paediatricians and 1 speech therapist.

\n

Working closely with fellow reception staff and the practice manager the successful candidate will play a key role in a supportive team environment, managing a variety of administrative duties and patient-facing clinic responsibilities.

\n

Key duties and responsibilities will include (but not limited to):

\n

\n
• Welcoming patients into the practice and arriving them in Xestro
\n
• Managing and coordinating patient appointments, cancellations and rescheduling appointments as necessary
\n
• Handling all incoming and outgoing correspondence, including answering phone calls, responding to emails promptly and assisting patients with general enquiries
\n
• Running patient clinics including processing patient billing and receipting following all patient consultations
\n
• Providing general administrative support to the Clinicians and collaborating closely with the team to ensure the smooth day to day running of a busy Paediatric practice.
\n

\n

Candidates must be able to demonstrate:

\n

\n
• At least 12 months experience working within a medical practice environment
\n
• Strong understanding of Medicare, DVA, WorkCover and Private Health Fund billing
\n
• Ability to maintain patient privacy and confidentiality with a strong understanding of its importance
\n
• A team player who can also work independently and contribute effectively to a team setting.
\n
• Excellent time management and organisational skills.
\n
• Proficiency in using Xestro software for practice and patient management.
\n
• Clear, concise and professional communication skills.
\n
• Reliable, well-presented, confident, courteous, and able to maintain composure in challenging situations.
\n

\n

Remuneration:

\n

A competitive hourly rate will be negotiated for a suitably experienced candidate.

\n

\n
• Free carparking as well as ample street parking available in the surrounding area.
\n

\n

Located in Upper Mount Gravatt.