Job Description
We are looking for a ServiceNow Specialist to support the AMP account, responsible for the configuration, enhancement, and ongoing support of the ServiceNow platform.
Key Responsibilities:
• Configure and support ServiceNow ITSM modules, including Incident, Problem, Change, Request and Service Catalogue.
• Develop and maintain workflows, Flow Designer automations, Business Rules, Client Scripts and UI Policies.
• Support CMDB, including CI data quality, relationships, and ongoing maintenance.
• Develop and support integrations using REST APIs, Integration Hub and MID Server.
• Perform platform administration, troubleshooting and production support.
• Support platform upgrades, releases, testing and continuous improvement initiatives.
• Work with business and technical stakeholders to understand requirements and deliver effective ServiceNow solutions.
• Ensure solutions comply with security, governance and change-management standards.
Requirements
We are looking for a ServiceNow Specialist to support the AMP account, responsible for the configuration, enhancement, and ongoing support of the ServiceNow platform. Key Responsibilities: • Configure and support ServiceNow ITSM modules, including Incident, Problem, Change, Request and Service Catalogue. • Develop and maintain workflows, Flow Designer automations, Business Rules, Client Scripts and UI Policies. • Support CMDB, including CI data quality, relationships, and ongoing maintenance. • Develop and support integrations using REST APIs, Integration Hub and MID Server. • Perform platform administration, troubleshooting and production support. • Support platform upgrades, releases, testing and continuous improvement initiatives. • Work with business and technical stakeholders to understand requirements and deliver effective ServiceNow solutions. • Ensure solutions comply with security, governance and change-management standards.
Servicenow Specialist • Melbourne/Sydney, VIC, au
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