Senior Business Analyst

Job Description

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We're partnering with a leading Australian law firm looking to bring on a Senior Business Analyst to work across their core practice management and document systems. A hands‑on role owning how those platforms run and evolve, working closely with the business to improve the way they support the firm day to day.

The Opportunity \n

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• Own the day to day running of the firm's practice management and document platforms, including configuration and changes
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• Gather requirements from across the business and turn them into a clear, prioritised pipeline of work
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• Deliver enhancements, upgrades and integration work, through to UAT and release
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• Act as the first point of contact for system issues and change requests
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• Identify where processes are creating friction for users and put fixes in place
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• Support reporting and data quality across both platforms
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• Work with vendors on support, changes and platform roadmap
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What We're Looking For \n

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• Experience as a Business Analyst or similar inside a law firm or professional services business
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• Hands‑on experience with a legal practice management system such as Elite 3E or Aderant
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• Exposure to document management platforms such as iManage or NetDocuments
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• Good understanding of how matters run, including billing and document processes
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• Comfortable with SQL and reporting tools such as Power BI or SSRS
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• Experience delivering system upgrades and enhancements, including requirements and UAT
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• Strong communicator across technical and business audiences
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