Franchise Development & Partner Success Manager
Franchise Development & Partner Success Manager
You will attract, qualify and onboard new franchise partners while managing relationships with an existing portfolio of franchisees.
Key responsibilities
Manage franchise enquiries and recruitment activities from initial contact through to onboarding
Conduct discovery meetings, candidate assessments and qualification discussions
Guide prospective partners through the franchise recruitment process
Manage the recruitment pipeline through HubSpot CRM
Support the onboarding and launch of new franchise partners
Build strong relationships with an existing portfolio of franchise partners
Conduct regular business review and support discussions
Identify opportunities for partner growth and network improvement
Work with internal stakeholders to support partner success
About you
Previous experience working within a franchisor environment (essential)
Experience in franchise recruitment, franchise development, franchise operations or franchise support
Strong relationship management and stakeholder engagement skills
Experience managing a structured sales or recruitment pipeline
Excellent communication, presentation and influencing skills
Strong commercial and business acumen
CRM experience, ideally HubSpot or a similar platform
A proactive, organised and results-driven approach
About us
Provender Australia is a national leader in workplace food, beverage and unattended retail solutions. As our franchise network continues to grow, we are seeking an experienced Franchise Development & Partner Success Manager to lead franchise recruitment activities while supporting the success of existing franchise partners.
Play a key role in the growth of a national franchise network
Build relationships with aspiring and existing business owners
Join a collaborative and supportive team
Competitive salary package plus performance incentives
Flexible working arrangements
Make a genuine impact on network growth and partner success
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