Customer Service Natural Health Industry
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Customer Service Natural Health Industry
Full role working for a Leading Brand
Our client a leading brand within domestic and international markets, is looking for additional help in their customer service area due to a recent surge in business.
We require someone with strong communication and organisation skills who has previously worked within a corporate environment assisting customers and to often tight timelines. We will need you to have a bright and can do attitude to assist this friendly and professional team get through this busy period.
Responsibilities
- Order taking - inbound calls & answer emails
- Process purchase orders
- Live chat (online customer service)
- General admin duties
- Liaise with Warehouse and logistics
Skills / Experience
- Excellent communication skills
- Confidence & maturity to deal with difficult customers
- Previous phone based customer service experience
- PC skills / MS Office
- Experience using ERP & CRM systems
- High level phone call etiquette and call handling skills
- Ideally you will have experience working in the Pharmaceutical / Medical Device Industry
- To be successful this role requires a high level of autonomy and ability to self-direct work!
Good hourly rate paid weekly $$$. Office based role with some flexibility to work from home once trained.
If you feel you have the skills please forward your resume to Rachelle@dclrecruitment.com.au or call Rachelle or Hillary on 9905 3566 for more information.
Register your interest online OR Call DCL Recruitment on 02 9905 3566
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