Senior National Account Manager (Decor)

Xperience People and Change Solutions - Melbourne VIC

We're partnering with Décor in the search for a SeniorNational Account Manager - a driven, commercially hungry professional ready to make their mark on a genuinely iconic Australian brand.

About Décor

For over 60 years, Décor has been a trusted Australian household name, creating smart, practical products that are part of everyday life in millions of homes. Décor is known for quality, innovation and designing products that genuinely make life easier - from kitchen staples to storage solutions used across homes, workplaces, hospitality venues and beyond.

With a strong heritage and a clear focus on growth, Décor continues to evolve, investing in its people, its products and the way it works. Based in a new, purpose-built facility in Dandenong South, Décor brings together design, manufacturing and commercial teams in a modern, collaborative environment.

This is a chance to join an iconic brand with real momentum - one that values initiative, rewards contribution and is building for the future. Our products are already in millions of Australian homes. We are looking for someone who can get them into more.

The Role

We are looking for a SeniorNational Account Manager to take ownership of a major retail portfolio and drive sustainable revenue growth through winning new business, growing existing accounts and executing our sales strategy across assigned territories and channels.

Reporting to the Head of Global Sales, in this role you will be central to building long-term customer partnerships, increasing distribution and ensuring Décor products are well represented in market. Success in this role calls for a strong hunter mindset, commercial discipline, and the ability to turn product value into a proposition customers want to buy.

In this role you will:

• Identify and pursue new business opportunities across independent retailers, specialty stores and emerging channels, managing the sales pipeline from initial approach through to close
• Develop and execute account plans that increase the range of products stocked, the value of each customer relationship and the frequency of ordering
• Build and maintain trusted relationships with buyers, category managers and key decision makers, acting as the primary point of contact for enquiries, negotiations and ongoing account support
• Conduct regular customer visits, product presentations and range reviews, and ensure customer feedback is captured and shared with the wider business
• Sell and support the delivery of core ranges, seasonal ranges, new product launches and promotional programs in line with agreed timelines
• Partner with Category, Marketing and Supply Chain to ensure product availability, accuracy of information and strong in store representation through range placement, visibility and merchandising
• Negotiate pricing and commercial terms within Décor's approved frameworks, and maintain accurate customer records, sales forecasts and pipeline reporting
• Monitor performance against target, identify risks and opportunities early, and track competitor and market activity to inform sales and category strategy

About Décor

For over 60 years, Décor has been a trusted Australian household name, creating smart, practical products that are part of everyday life in millions of homes. Décor is known for quality, innovation and designing products that genuinely make life easier - from kitchen staples to storage solutions used across homes, workplaces, hospitality venues and beyond.

With a strong heritage and a clear focus on growth, Décor continues to evolve, investing in its people, its products and the way it works. Based in a new, purpose-built facility in Dandenong South, Décor brings together design, manufacturing and commercial teams in a modern, collaborative environment.

This is a chance to join an iconic brand with real momentum - one that values initiative, rewards contribution and is building for the future. Our products are already in millions of Australian homes. We are looking for someone who can get them into more.

The Role

We are looking for a SeniorNational Account Manager to take ownership of a major retail portfolio and drive sustainable revenue growth through winning new business, growing existing accounts and executing our sales strategy across assigned territories and channels.

Reporting to the Head of Global Sales, in this role you will be central to building long-term customer partnerships, increasing distribution and ensuring Décor products are well represented in market. Success in this role calls for a strong hunter mindset, commercial discipline, and the ability to turn product value into a proposition customers want to buy.

In this role you will:

• Identify and pursue new business opportunities across independent retailers, specialty stores and emerging channels, managing the sales pipeline from initial approach through to close
• Develop and execute account plans that increase the range of products stocked, the value of each customer relationship and the frequency of ordering
• Build and maintain trusted relationships with buyers, category managers and key decision makers, acting as the primary point of contact for enquiries, negotiations and ongoing account support
• Conduct regular customer visits, product presentations and range reviews, and ensure customer feedback is captured and shared with the wider business
• Sell and support the delivery of core ranges, seasonal ranges, new product launches and promotional programs in line with agreed timelines
• Partner with Category, Marketing and Supply Chain to ensure product availability, accuracy of information and strong in store representation through range placement, visibility and merchandising
• Negotiate pricing and commercial terms within Décor's approved frameworks, and maintain accurate customer records, sales forecasts and pipeline reporting
• Monitor performance against target, identify risks and opportunities early, and track competitor and market activity to inform sales and category strategy

What you will bring

• Experience managing retail or wholesale accounts at a national level, with a background in general merchandise or non-grocery channels highly regarded
• Strong commercial acumen, with the ability to understand profitability, structure a deal that stacks up and work confidently within commercial boundaries
• Demonstrated success both winning new business and growing established accounts, with the judgement to know where to invest your time
• A relationship led approach, with strong questioning and listening skills and the patience to build partnerships over the long term
• Confident working with data and reporting systems, including advanced Excel and retail scan data, to build a case and support it with evidence
• Excellent communication and presentation skills, with the ability to tell a compelling commercial story
• Curious and open to new ways of working, with a genuine appetite to keep learning
• Well organised and self-motivated, comfortable managing a detailed reporting and planning cadence

Why you will love working at Décor

• Hybrid working, with Tuesday to Thursday in the Dandenong office.
• Real career opportunity in a business that is growing and investing in its brands
• Generous employee product discounts across the Décor range
• Supportive and positive culture that values trust, initiative and practical outcomes
• Pride in representing a trusted household brand used by millions of Australians every day

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