Shop Assistant

The Shop Assistant is responsible for a range of tasks in the retail environment, including packing and organising stock, assisting with stock rotation, and ensuring the shop floor is well-maintained. The Shop Assistant also performs customer service duties such as operating the register, assisting customers, and ensuring a smooth and efficient shopping experience. You will be expected to always represent Byrnes Meats in a friendly, positive and professional manner with all dealings of customer interactions and business matters.

Key responsibilities

• Operate the cash register, ensuring all transactions are processed efficiently and accurately
• Handle cash and payments responsibly, following all cash handling procedures and ensuring all till balances are accurate
• Ensure proper record-keeping for sales transactions and returns
• Provide exceptional customer service, assisting customers with any questions, concerns or issues they may have
• Cook hot food each morning for the Bain Marie, including preparing hot meals, snacks, and other ready-to-eat products for sale
• Ensure food safety and hygiene when handling, cooking, and storing hot food, keeping products at the correct temperature for customer purchase
• Weigh, package, and label meats accurately, ensuring proper labelling with pricing, product descriptions, and other necessary information
• Stack and display products on shelves, ensuring shelves are well-organised and visually appealing to customers
• Rotate stock regularly according to FIFO (First In, First Out) guidelines, ensuring products are fresh and within their expiry dates
• Receive and sign for deliveries, ensuring that all stock is accounted for and stored correctly

About you

• Previous experience in a retail or customer service role
• Collaborates effectively with all team members to ensure smooth and efficient operations
• Flexibility and willingness to assist in various tasks as needed
• Multitasking and time-management skills, with the ability to prioritise tasks
• Strong attention to detail for organising stock and managing inventory
• Basic numeracy skills for handling cash transactions and operating the register
• Ability to work well under pressure and meet deadlines
• Excellent organisational and communication skills

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