Description
About Conduent Victoria Ticketing System (CVTS)
Through our dedicated colleagues, CVTS delivers world class ticketing services and solutions – creating exceptional outcomes for our client and the community who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the role
We’re looking for an experienced Senior Commercial Manager to join our team in Melbourne. This is a critical role supporting the management of a major customer contract and key supplier relationships across both transformation and business-as-usual phases. You’ll work closely with senior stakeholders to drive commercial outcomes, lead complex negotiations, and ensure contracts are effectively implemented and optimised. If you thrive on solving complex business challenges and driving strategic commercial results, we’d love to hear from you.
Key Responsibilities:
Commercial & Contract Management
• Lead complex negotiations with customers and suppliers to deliver strong commercial outcomes
• Provide expert interpretation of contract scope, deliverables, obligations, risks, and milestones
• Manage contract variations, amendments, and change processes
• Act as the commercial point of contact for contract-related matters
Risk & Financial Oversight
• Identify and assess commercial risks impacting delivery and financial performance
• Develop and support risk mitigation strategies
• Partner with finance and delivery teams to optimise contract performance and cost efficiency
Dispute Resolution
• Manage and resolve commercial disputes with customers and suppliers
• Prepare commercial briefings and recommendations for senior leadership
Stakeholder Engagement
• Build and maintain strong relationships with customers, suppliers, and internal teams
• Collaborate across procurement, legal, operations, and delivery functions
Strategic & Business Support
• Contribute to bid strategy, commercial structuring, and business opportunities
• Support contract and delivery considerations across new and existing initiatives
About you
You’re a commercially savvy professional with strong negotiation skills and the ability to operate in complex environments.
Skills & Experience
• Proven experience in commercial or contract management roles
• Experience working on large-scale technology or transformation projects.
• Strong understanding of contract law and commercial frameworks
• Demonstrated ability to negotiate, influence, and resolve complex issues
• Excellent analytical, financial, and risk assessment skills
• Strong communication and stakeholder management capabilities
• Ability to work collaboratively across multi-disciplinary teams
• Degree in Business, Law or a related discipline
Why Join Us?
At Conduent, you’ll be part of a forward-thinking team delivering essential infrastructure that serves millions of Victorians. This is your chance to contribute to a high-profile, transformative initiative with long-term benefits for the community.
If you are ready to contribute to a project of state-wide significance and bring your expertise to a collaborative and innovative team, we encourage you to apply today.
Conduent is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, identities, abilities, in line with Australia’s equal opportunity laws.
Senior Commercial Manager • Melbourne, Victoria, Australia
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