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Role Overview
As an Application Support Analyst, you will be responsible for supporting, implementing and troubleshooting software for the SIT, UAT and production environments used within the organization.
Key Responsibilities
Monitor application performance, uptime and health.
Provide support to resolve incidents, requests and queries related to systems.
Perform routine maintenance, upgrades and patches.
Incident Management, resolving application related issues reported by users.
Collaboration with internal business units and external stakeholders for issue resolution.
Develop and execute scripts using SQL.
Provide on call support.
Skills, Knowledge and Experience
Hands-on experience in Application support.
Strong troubleshooting skills across applications, databases and systems.
Good analytical skills.
For more information, please contact Neetu Singh on ...
Note – all applicant resumes must be submitted in Word format only.
Seniority level : Mid-Senior level.
Employment type : Full-time.
Job function : Information Technology.
Industries : Human Resources Services.
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Application Support Analyst • Australia