Youth Development Coach

Job Description

Permanent Part-time position | 15.2 hours per week

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Work Monday and Friday | 1:00pm - 9:00pm

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Salary: $47.81 per hour + Super + not-for-profit salary packaging benefits

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Location: Townsville QLD 4810

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Make a meaningful difference to the lives of Australians in need

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Life at Mission Australia

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When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia to meet the growing needs of people across the country. Together we're building hope and possibility for all. Find out more about us and our purpose.

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Your opportunity

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Join the team at Townsville Youth Foyer, a unique program that combines safe accommodation with support, coaching and opportunity for young people aged 16-25. Using the Youth Foyer model and a strengths-based approach, you'll work alongside young people to build independence, achieve personal goals, and create pathways into education, training and employment.

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As a Youth Development Coach, you'll provide individualised case management and practical support, helping young people develop life skills, strengthen community connections and achieve sustainable outcomes. Through positive relationships, advocacy and coaching, you'll empower young people to build confidence and create brighter futures. You'll be part of a passionate and supportive team committed to making a lasting impact in the lives of young people in Townsville.

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Must be able to work Monday and Friday from 1:00 pm to 9:00 pm onsite.

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Your key responsibilities

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• Build genuine relationships with young people and support them to achieve their goals in education, employment, training and independent living.
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• Provide one-on-one support and coaching, helping young people navigate challenges and build confidence for the future.
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• Deliver practical life skills support, including budgeting, tenancy skills, wellbeing and community participation.
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• Connect young people with relevant services, programs and opportunities that support positive outcomes.
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• Facilitate engaging activities and workshops that encourage personal growth, independence and community connection.
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• Keep accurate case notes and contribute to a safe, supportive and well-run service.
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• Work closely with colleagues, education providers and community partners to help young people thrive.
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Requirements for success

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• Experience working with young people and/or within the youth homelessness, housing or community services sector.
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• Strong communication, engagement and advocacy skills.
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• Ability to work within a strengths-based and person-centred framework.
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• Well-developed organisational skills with the ability to manage competing priorities and maintain accurate records.
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• Relevant qualification in Community Services, Social Work, Behavioural Sciences or a related human services field, or equivalent experience.
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• Current First Aid and CPR Certificate, or willingness to obtain prior to commencement.
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• Current Driver's Licence with no restrictions.
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• Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
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Your benefits

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• Rewarding work – every day you know you're making a real difference
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• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
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• Free external, confidential counselling and access to chaplaincy support.
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• Volunteering opportunities
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• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
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Our culture

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We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

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We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.

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Company Information

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We are a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we've been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.

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We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more.

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Mission Australia believes a person's circumstances shouldn't define their future and that given the right support, everyone can reach their full potential. That's why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.

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As a committed Circle Back Initiative employer, we will respond to your application.

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Applications are shortlisted as they are received.

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Thank you Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive.

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Find out more about a career with Mission Australia.