Service Admin
Cummins • 0812, NT, AU
4 days ago
Job description
Job Description
Description
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In this role, you will make an impact in the following ways:
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- Complete supplier invoicing, accounts payable, mail management, schedule services, answer phone calls, and complete safety compliance admin, including JSO’s \n
- Support the service supervisor with account issues and day-to-day workload \n
- Provide world-class service to our well-established customer base \n
- Arrange training and keep accurate records for technicians \n
- Utilise your strong verbal and written communication skills with a positive, upbeat attitude and be proactive \n
- Heavily customer-focused role \n
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Responsibilities \n
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To be successful in this role, you will need the following:
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- Previous experience in a customer service, administration, or service support role. \n
- Strong organisational skills, with the ability to manage competing priorities, meet deadlines, and work effectively in a fast-paced environment. \n
- Well-developed computer skills, including proficiency with Microsoft Office applications. Training will be provided on internal systems and processes. \n
- Outstanding communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and team members. \n
- A proactive approach to problem-solving, with a commitment to delivering exceptional customer service. \n
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Qualifications \n
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Compensation and Benefits
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- Competitive salary paid as a permanent salary plus remote location allowance \n
- Overtime penalties \n
- Safety equipment / PPE provided \n
- Comprehensive Cummins product training provided \n
- Income Protection continuance insurance \n
- Discounts with select private health insurance, PC software/hardware and a range of vehicles \n
- Annual remuneration review \n
- Participation in an annual variable compensation (bonus) program \n
- A range of personal and professional benefits \n
- Onsite parking \n
- Employee Assistance Program available to employees \n
- Paid Parental leave (Conditions apply) \n
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