Care & Service Coordinator — Transition Your Employment Services Skills into Car
About My Guardian
My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.
The role will be full-time, on-site at our Sydney Olympic Park Head Office.
About the role:
If you have experience managing complex caseloads, navigating strict compliance, and supporting individuals with health conditions or disabilities, your skills are far more valuable than you think. Whether your background is in employment services, disability support, social work, or human services, you already know how to triage daily crises and support people facing real barriers. At My Guardian, we value your empathy, your organisation, and your ability to coordinate care that changes lives. Your key responsibilities will include but are not limited to:
Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.
Coordinate staff rostering and scheduling in full adherence to the SCHADS Award to ensure all shifts are effectively covered and services run smoothly.
Triage and action a high volume of inbound calls and emails efficiently, serving as a primary point of contact for operational inquiries.
Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.
Contribute to smooth office operations, including stakeholder communication, record management, and general administration.
The successful candidate must have:
Able to work in a fast-paced environment.
- Excellent communication and listening skills
Compassionate, patient, and caring nature
High level of organisational skills
- Ability to work independently
Competent using Google Docs and able to learn business systems quickly
Sound computer skills in Office and Excel (or similar)
Why join us?
Competitive salary package
Career growth opportunities
Onsite gym
Supportive and positive office culture
Weekly Friday afternoon drinks and nibbles at Head Office
Healthy snacks and refreshments
If you are a motivated and organised individual who is passionate about delivering high-quality support services, building strong relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you. If you enjoy working in a dynamic environment while being part of a supportive team, this could be the perfect role for you.
Please note that only shortlisted candidates will be contacted.
25 September 2026Sydney Olympic Park New South Wales, Australia
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