Key Account Manager

CNW Electrical Pty Ltd is an Australian owned and operated Electrical Wholesaler with a nationwide network. Regarded as the Leading Independent, CNW have the most highly motivated and skilled people in the industry working in our branches.

When you join CNW you’re joining a company that genuinely values its people. We offer stability, support, and the kind of team environment where you’re more than just a number.

There’s plenty of opportunity to develop your skills and build your career with us. Relocation is also on offer for the right applicant.

We’re looking for a reliable and organised Key Account Manager to join the CNW Gladstone Team.

Why Join CNW?

• - Work for an 100% Australian family-owned and operated business
• - CNW fosters a workplace culture that values teamwork and open communication
• - Competitive compensation on offer and rewarding incentives available

In this fast paced role, you will

• - Manage key customer accounts and maintain accurate CRM records
• - Process customer orders accurately and efficiently
• - Coordinate with logistics and warehouse for on-time delivery
• - Prepare quotes and sales documentation
• - Respond promptly to client inquiries and resolve issues
• - Utilise sales tools (e.g. MPro, BRP, Customer Margin Report) for data analysis
• - Track sales activities and report on KPIs (e.g. sales, margin, DIFOT)
• - Review and manage DIFOT reports and processes
• - Leverage product knowledge to support customer purchasing decisions
• - Monitor market trends and share competitive insights
• - Engage with the CRM system for tracking interactions and opportunities
• - Maintain strong website knowledge for online sales support
• - Attend sales meetings and participate in training to improve technical expertise

We’re interested in hearing from people who have

• - Active listening abilities
• - Ability to build and nurture trusting relationships
• - Effective collaboration with team members
• - Adaptability to changing situations
• - Problem-solving and conflict resolution skills
• - Excellent prioritisation and time management
• - Empathy and a customer-first mindset
• - Self-motivation and a results-driven approach
• - Positive contribution to team culture
• - Openness to feedback and continuous learning

So, if you’re looking to start your career in a fun, results driven Australian owned company and feel you tick all of these boxes,

Only shortlisted applicants will be contacted. All applications will be treated with the strictest confidence.

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