Receptionist

Job Description

Join the City Fitness Team \n

City Fitness is a locally owned and operated fitness centre that has proudly supported the Mackay community for over 40 years. We are passionate about creating a welcoming environment where our members feel supported, valued and part of the City Fitness family.

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We are currently looking for a friendly, reliable and motivated Receptionist to join our team at our City Centre Club.

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This position is ideal for someone who enjoys working with people, has a positive attitude and is passionate about health and fitness.

About the Role \n

As the first point of contact for our members, you'll play an important role in creating a friendly and welcoming club environment.

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You will work a rotating roster of morning and afternoon shifts, Monday to Friday , totalling approximately 32 hours per week , plus a rotational Saturday morning shift from 8:00am–11:00am.

Key Responsibilities \n

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• Welcome and farewell members in a friendly and professional manner.
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• Provide excellent customer service and assist members with their enquiries.
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• Answer incoming phone calls and direct enquiries appropriately.
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• Open and close the club as required.
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• Perform general administration duties including filing, scanning and photocopying.
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• Assist with membership enquiries and general front desk duties.
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• Maintain a clean, organised and welcoming reception area.
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• Build positive relationships with members and contribute to a friendly club atmosphere.
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About You \n

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• Friendly, approachable and enjoys working with people.
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• Reliable, punctual and well presented.
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• Confident communicating with members both in person and over the phone.
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• Able to work independently and self- motivated.
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• A team player with a positive attitude.
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• Comfortable using computers and learning new systems.
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• Interested in the health and fitness industry.
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• Current First Aid and CPR certification is required. A current Blue Card is preferred; however, this can be obtained after employment for the right applicant.
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• Previous experience in reception, administration, customer service or the fitness industry will be highly regarded, however is not essential for the right person.
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What We Offer \n

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• Free City Fitness Membership
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• A friendly and supportive team environment.
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• Opportunities to develop your skills and grow within the fitness industry.
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If you're a positive, people-focused person who enjoys helping others and wants to be part of a friendly local team, we'd love to hear from you!

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