Deputy Operations Manager, Residential Aged Care Services (RACS)
Deputy Operations Manager, Residential Aged Care Services (RACS)
St Vincent's Private Hospital Brisbane – Melbourne VIC
$150,000 - $160,000 a year
Full time
19h ago , from St Vincent’s Private Hospital Brisbane
About the Role
Reporting to the Operations Manager, Residential Aged Care Services (RACS), the Deputy Operations Manager supports the effective operational management of SVHM Residential Aged Care Services, including Berengarra, Auburn House and Prague House. The role is responsible for assisting in the coordination of service delivery, workforce management, quality and safety systems, financial performance, and continuous improvement activities across the residential aged care portfolio. The Deputy Operations Manager (DOM) provides direct leadership and management to the RACS Lifestyle and Administration Teams and acts as the key liaison with Allied Health services to support coordinated, person‑centred care and resident wellbeing outcomes. The role works collaboratively with Clinical Managers, the Director of Nursing, Business Manager, Allied Health professionals and broader multidisciplinary teams to ensure the delivery of safe, person‑centred, high‑quality care that meets all legislative, regulatory, accreditation and organisational requirements. The DOM acts on behalf of the Operations Manager as delegated and provides operational leadership to support service excellence, staff engagement, and achievement of strategic and operational objectives.
Classifications for this position will range from Grade 5 Allied Health OR for Nursing (ZB7) ($150,000 - 160,000 per annum plus super).
Your Contribution
- Support the Operations Manager in the day-to-day operational management of Residential Aged Care Services.
- Provide direct line management and oversight of the Lifestyle and Administration Teams, ensuring effective delivery of resident lifestyle and wellbeing programs and administration functions.
- Acts as the key liaison between the service and Allied Health (AH) teams, facilitating communication, coordination of care and collaborative service planning.
- Act on behalf of the Operations Manager as delegated, including participation in relevant meetings, committees and service reviews.
- Assist with the development, implementation and evaluation of operational plans and improvement initiatives.
- You will hold current AHPRA registration with the Nursing and Midwifery Board of Australia, without notations on the register, and a current NDIS Worker Screening Clearance, or be willing to undergo an NDIS Worker Screening Check.
What we Offer
- A focus on wellbeing initiatives, with regular events and programs
- Confidential, solutions-focused employee counselling
- A healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month!)
- Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
- Salary Packaging – Increase your take home pay!
- Location with easy access to public transport (109 tram)
- Opportunity for paid off-road parking at reasonable rates
- Discounts and Promotions always available through our Foundation
- Regular opportunities for professional development to assist you to reach your career goals
- Culture of continuous improvement
- Flexible working arrangements if eligibility criteria are met
About St Vincent's Hospital Melbourne's Residential Aged Care Service
St Vincent’s Hospital Melbourne (SVHM) operates three Residential Aged Care Services (RACS) facilities: Berengarra, Auburn House, and Prague House, collectively providing permanent and respite care for 165 residents. These services encompass mainstream aged care, psychogeriatric care, and specialist programs for individuals with mental health diagnoses, acquired brain injuries and / or a history of homelessness. All facilities are registered NDIS providers.
Residential Aged Care Services (RACS) sits within the Continuing Care Program at SVHM, which also includes Subacute Services (Rehabilitation, Geriatric Medicine, Palliative Care Services), Bed Based Transition Care, Community Services (HIP, ACAS, GP Liaison) and Healthcare for the Homeless Program.
Working at St Vincent’s
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
EEO and Inclusion Statement
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.
Health and Safety Requirements
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.
Enterprise Agreements
- Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2024–2028, or its successor.
- Allied Health Professionals (Victorian Public Health Sector) Single Interest Enterprise Agreement 2021–2026, or its successor.
Additional Requirements
This is a Category A position under the SVHM Employee Health Screening and Immunisation Policy. Appointment is subject to meeting applicable immunisation requirements.
The successful applicant will also be required to provide a current National Police Certificate prior to commencement and maintain appropriate NDIS Worker Screening clearance where applicable.
Closing Date
26 October 2026 11:59pm
Reconciliation Action Plan
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at ***************@svha.org.au
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