Medical Receptionist (Psychology and Allied Health)
Job Description
Medical Receptionist (Psychology and Allied Health) \n
The appointment that hasn’t been confirmed.
\n The process that takes six steps when it could take three.
\n The client who needs a little extra warmth and support.
\n The form everyone keeps completing manually that could probably be automated.
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And rather than thinking someone should fix that , you’re the person who does something about it.
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You’re looking to build a career in practice administration and operations - not just find your next short-term role.
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You might be our person if you:
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are warm, organised and detail-oriented
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take ownership and follow things through
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communicate confidently and professionally
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prioritise well when things get busy
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enjoy solving problems and improving how things work
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work well as part of a team.
About Mind to Mind \n
Mind to Mind Psychology is a growing psychology practice in Bowden, Adelaide.
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We’re a team of psychologists and administration professionals who care about doing excellent work while keeping things warm, human and connected.
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We believe great work comes from people who feel supported, trusted and able to contribute.
About the Role \n
We’re looking for a proactive Medical Receptionist to join our team for approximately 2–3 days per week , at $36–$40 per hour including casual loading, depending on experience.
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Working closely with our Practice Manager and administration team, you’ll help keep the practice running smoothly while creating an excellent experience for our clients and clinicians.
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Your day-to-day will include:
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managing appointments, phone and email enquiries
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coordinating waitlists and clinician diaries
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processing referrals, Medicare, NDIS, billing and payments
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liaising with GPs, referrers and other health professionals
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maintaining accurate and confidential client records
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supporting our psychologists and broader team.
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This isn’t just a reception role . As you develop, there’ll be opportunities to improve workflows, develop our systems and forms, explore AI and automation, and contribute to projects across the practice.
About Your Experience \n
Experience in psychology, allied health or medical administration would be highly regarded, particularly knowledge of Medicare, NDIS, billing or referral pathways.
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We’d also value experience with:
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Halaxy or another practice-management system
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AI, automation or workflow tools
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Coming from another industry? If you bring exceptional people skills, attention to detail, initiative and digital confidence, we’d still love to hear from you.
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We’re interested in how you think and work , not just where you’ve worked before.
Grow With Us \n
For the right person, there’s genuine scope for this role to grow - including transitioning into permanent employment and taking on greater responsibility across practice administration, systems, projects and operations.
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You’ll have:
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flexibility around your regular working days
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a supportive Practice Manager and administration team
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a beautiful workplace in the heart of Bowden
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opportunities to learn, contribute ideas and improve how we work
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exposure to systems, technology and projects beyond traditional administration
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scope to shape the role around your strengths as you develop.
Connect With Us \n
Successful applicants will be required to complete a National Police Check and Working With Children Check.
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Which of the following statements best describes your right to work in Australia?
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How much notice are you required to give your current employer?
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How many years' experience do you have as an Administrative Receptionist?
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Which of the following medical practice management software do you have experience with?
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How many hours are you available to work per week?
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