Events & Staffing Coordinator
Fortress Productions Pty Ltd – Brisbane QLD
Are you passionate about games, events, and hospitality?
Keen to immerse yourself in games culture, coordinating community events at bustling hospitality venues across SEQ?
We're looking for a full-time, Brisbane-area-based Events & Staffing Coordinator to join our Fortress team.
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About You
We're looking for a professional, proactive, organised, and hands‑on events and/or staffing coordinator for on‑premise and B2B events and activations across SEQ. If you’re passionate about games like Dungeons and Dragons or Magic: The Gathering, and is happy coordinating casual event staff as you are delivering events for 30-100+ guests, we'd love to hear from you.
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About the Role
As our full‑time Events & Staffing Coordinator, you will be responsible for:
- Booking and managing casual ‘Games Master’ staff for Fortress Experiences across SEQ venues.
- Supporting casual staff recruitment, onboarding and orientation.
- Providing games events training.
- Acting as a local point of contact for partner venue managers, for ad hoc and event‑day troubleshooting.
- Travelling to partner venues to support delivery as required.
- Supporting evaluation of new locations.
- Maintaining quality and audit standards across venues and experiences.
- Providing additional reporting, logistical and administrative support to Experiences as required.
The role is based in the Greater Brisbane area, reporting to the Melbourne‑based Experiences lead.
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What You’ll Bring
- At least 2 years' experience in a similar casual staffing, events coordinating, or operations role.
- Intermediate knowledge of at least one of Dungeons & Dragons and/or Magic: the Gathering.
- Solid understanding of scheduling and workforce coordination.
- Experience working across multiple sites or locations, ideally in hospitality, events, or entertainment.
- A sound understanding of community building and management.
- Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously.
- Excellent attention to detail and a commitment to maintaining quality and brand standards.
- A proactive attitude and willingness to roll up your sleeves; no task too big or too small.
- Comfort working in a fast‑moving environment where priorities can shift quickly.
- Ability and willingness to travel regularly to partner venues in SEQ, including evenings and weekends, to support Fortress Experiences events.
- A valid driver's licence is highly regarded.
- Must have ongoing and unrestricted rights to work in Australia.
About Fortress
Fortress is a games entertainment company with venues in Melbourne and Sydney; massive, multi‑level entertainment destinations devoted to games culture, nightlife, and unforgettable experiences. Our vision is "To be the world's #1 games culture company", and our mission focuses on "Uplifting Spirits through Games Culture".
If you think you’d be perfect for this role, we’d love to hear from you!
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