Client Solutions Manager

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Promoting careers in the Australian advertising industry

This role is promoted by AIC on behalf of Hatched.

The Client Solutions Manager is an integral part of our team. In this role, we're keen for applicants who demonstrate confidence and are motivated to solve client challenges.

Applicants should have a deep understanding of all media channels to confidently and consistently deliver on campaigns that grow our client's business. If you thrive in a fast-paced setting and are all about service excellence we'd love to hear from you.

Key responsibilities:

• Own the media planning and buying across your clients’ campaigns
• Deliver strong media implementation planning capabilities across all channels
• Utilise implementation planning tools like Roy Morgan Asteroid, AQX, Nielsen's Commspoint Journey and Influence to identify insights that influence media planning.
• Maintain knowledge of all media vendor offerings, as well as monitoring and reporting to the broader team on prevailing market conditions and opportunities
• Build and maintain strong partnership relationships with clients at the manager or senior manager level
• Being responsible for all campaign-related financial tasks and processes including closing AQs on time, invoicing and reporting accuracy

This role directly reports to the Client Solutions Director.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Advertising and Customer Service

Industries

Advertising Services

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