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Vertali APAC Pty Ltd
Onsite Manager With Accommodation (Sponsorship Available For Right Candidate)Vertali APAC Pty Ltd • City of Melbourne, Victoria, AU
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Onsite Manager With Accommodation (Sponsorship Available For Right Candidate)

Onsite Manager With Accommodation (Sponsorship Available For Right Candidate)

Vertali APAC Pty Ltd • City of Melbourne, Victoria, AU
1 day ago
Job description

Live in/On-site Duty Manager with Accomodation (Immediate start, sponsorship opportunity)

Quest Melbourne Airport - Northern Suburbs, Melbourne VIC

On-Site Duty Manager

Quest Melbourne Airport is looking for an experienced and motivated hands on On-site Duty Manager to join our team. Its a hand-ons role and you are trusted to manage operations and guest experience independently.

Key Responsibilities

  • Work 5-day rotating roster across front office shifts (mostly afternoon).

  • Deliver exceptional guest service from check-in to departure

  • Manage reservations (phone, online, in-person)

  • Handle guest issues confidently and independently

  • Drive upselling and revenue opportunities

  • Operate the airport shuttle (Full Driver's Licence required)

  • Serve Alcohol (RSA required or willing to obtain before start of employment)

  • Maintain presentation of reception and public areas

  • Support and guide junior team members when required

  • Attend to after hour calls and request - 7 days a week

What We’re Looking For

  • Minimum 3+ year hospitality / hotel / customer service experience

  • Strong front office/GSA background (hotel experience preferred)

  • Confident working independently and making decisions

  • Excellent communication and problem-solving skills

  • Full Victoria Driver's Licence (essential)

  • RSA Victoria (or willingness to obtain)

  • Availability for evenings, weekends, and rotating roster

  • This role requires to stay on-site and attend after hours calls 7 nights a week.

What You Get

  • Clear pathway into Assistant Manager / Hotel Manager roles

  • National career opportunities across Quest's 170+ locations

  • Supportive, team-focused environment

  • Competitive salary + staff benefits

  • Prime location near Melbourne Airport

Why This Role Stands Out

Unlike a standard GSA role, this position offers:

  • Greater responsibility and autonomy

  • Exposure to operational decision-making

  • Leadership experience while still being hands-on

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Onsite Manager With Accommodation (Sponsorship Available For Right Candidate) • City of Melbourne, Victoria, AU