Medical Receptionist
The Discovery Health Centre Pty Ltd – Mackay QLD
The Discovery Health Centre is a newly established General Practice with Specialist Consulting Suites located in Mount Pleasant, conveniently close to Mater Hospital. We are seeking a motivated and enthusiastic Medical Receptionist to join our growing team on a casual basis. Current clinic operating hours are Monday to Friday – 8:00 am to 5:00 pm. Suitable candidates will receive training to assist in the operation of specialist consulting clinics as well if required.
Experience in Best practice/ Medical director software
Key responsibilities
- Opening and closing the practice
- Managing patient appointments, bookings, check-ins, and billing
- Processing Medicare, DVA, and private billings
- Medical records management
- Tracking and processing test results, referrals, and correspondence
- Communicating professionally with patients, specialists, healthcare providers, and the practice team via phone, email, and face-to-face interactions
- Maintaining a clean, organised, and welcoming practice environment
- Supporting workplace health and safety requirementsWorking collaboratively within the healthcare team
About you
- Excellent communication and interpersonal skills
- General computer literacy and the ability to learn medical management software
- Strong attention to detail and organisational skills
- Ability to work independently and make appropriate decisions when required
- Understanding of the importance of privacy and confidentiality in healthcare
- Reliable, professional, and committed to high-quality patient care
- Positive attitude, willingness to learn, and strong work ethic
- Enjoys working as part of a team
- Previous experience with Best practice / Medical objects as a Medical Receptionist will be highly regarded.
- School leavers will be considered and need to go through a training process.
About us
The Discovery Health Centre is a newly established General Practice with Specialist Consulting Suites located in Mount Pleasant, conveniently close to Mater Hospital.
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