IT Onsite Support Engineer

Job Description

Greetings,

We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA regions

Site Locations: East Maitland, NewCastle, NSW

Mode: Dispatch - On call ticket based/Freelance/Part time/Casual Basis

SLA: SBD and NBD support

Skills & Requirements:

Exp in handling desktop/network issues

Capable of installing and upgrading Operating Systems

Install patches

Software and Hardware Break Fix

Well versed IT engineer

Basics of Wi-Fi

Basics of networks, LAN, WAN, Switch and Router Configuration

Install and administer MS Office

Business English with local language

If interested and available to support pls share your CV/Resume to visalakshi.s@eilglobal.com with subject line "IT Support-NewCastle/East Maitland,NSW" or any references is highly appreciated.

Requirements
Experience troubleshooting desktop and network issues, IT support or field service engineering experience, Software and hardware break-fix support, Installing and upgrading operating systems, Installing and applying software and operating system patches, Basic Wi-Fi troubleshooting and configuration, Basic LAN and WAN networking knowledge, Basic switch and router configuration, Installing and administering Microsoft Office, Ability to provide on-call, ticket-based dispatch support, Ability to meet same-business-day (SBD) and next-business-day (NBD) service-level requirements, Availability for freelance, part-time, or casual assignments, Business-level English communication, Fluency in the relevant local language, Ability to work at client sites in East Maitland/Newcastle, NSW