Duty Manager

Duty Manager | Club Ryde
Lead the Team. Deliver Great Experiences.

Club Ryde is a welcoming community club in the heart of Ryde, offering great dining, entertainment, gaming and events for members and guests. We're seeking an experienced and hands-on Duty Manager to help lead our operations and create exceptional experiences across the venue.

This is an opportunity for a hospitality professional who enjoys leading from the front, supporting teams and making a genuine impact in a community-focused club.

About the Role

As Duty Manager, you'll oversee the day-to-day operation of the club, ensuring high standards of service, compliance and presentation while supporting a positive and engaged team culture.

Key Responsibilities

• Lead and supervise daily club operations
• Deliver outstanding customer service and member experiences
• Coach, support and motivate team members
• Ensure compliance with liquor, gaming and club regulations
• Manage customer enquiries and resolve issues professionally
• Maintain venue presentation and operational standards
• Support functions, promotions and special events

About You

• Previous experience in a Duty Manager, Supervisor or Team Leader role
• Strong leadership and communication skills
• Passion for hospitality and customer service
• Ability to work in a fast-paced environment
• Sound understanding of gaming and club operations
• Current RSA and RCG qualifications

Why Join Club Ryde?

• Join a respected and community-focused club
• Supportive leadership team and positive culture
• Diverse, hands-on role with plenty of variety
• Opportunities for professional growth and development
• Convenient Ryde location

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