Administration Assistant - Customer Care
We provide quality in-home community care and are looking for someone who has:
Ability to manage and prioritiselargevolumes of a range of administration and customer support tasks;
This position is fast paced and will require an advanced level oforganisational skillsand the ability to work as part of a dynamic team to deliver service in a timely manner.
Prior knowledge of community care not essential, we are happy to train someone with great skills, a positiveattitude and commitment to customer service.
In this full time position you will have the benefit of a monthly rostered day off and join a strong family owned and operated business with a commitment to quality.
Strong attention to detail & accuracy
Ability to manage & prioritise requests
Customer service oriented and have an outgoing, friendlypersonality
Be able to work autonomously and also follow direction
Be highly organised and efficient
Be able to multi-task and complete daily tasks within the time frame required
Be able to work as part of a team effectively
About the role:
Managing client enquiries and responding to staff phone calls
Processing requests for in-home help
Maintenance of client details and bookings in our customer management program
Assisting other staff members
Other duties and projects as required
About Us
Our office is located in the historic township of Windsor NSW, our supportive team excel in delivering the very best customer care and appreciate seeing their clients living safely and well in the place they love most - home!
What Our Team Say
“Wendy's is a wonderful company to work for, there's always support available, I can't recommend them highly enough”.
“Wendy's is a wonderful organisation to work with, client well-being is paramount and they are also passionate about the care and well-being of the whole team. I know I always have backup and support”.
“A respectful, caring employer. They look out for their staff and clients, they're a joy to work for”.
“I can honestly say Wendy's is easily the most professional, supportive and caring company I've worked for. I am so happy here and hope to stay for many years to come”.
*Please note only short listed candidates will be contacted.You will be required to clear probity checks including NDIS Worker Screening Check, immunisation record, and have working rights in Australia.
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