Administration Coordinator

Job Description

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01st October, 2026\n

Full Time Hours - Secure Ongoing Role - Temp to Perm
\n We are looking for an experienced and motivated Office Administrator to join our team in Smithfield.
\n This is a hands-on all-rounder role within a small team suited to someone who enjoys variety, takes ownership and likes being involved in all aspects of a fast paced manufacturing team.
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\n As the key administrator supporting our office, production floor and warehouse, you will play an important role in keeping the day-to-day operation running smoothly. From assisting customers and processing orders through to inventory, purchasing, and coordinating the premises, you will have the opportunity to make a real impact across the business. The role is based in the office right next to the production floor.
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About the Role
\n Working closely with the operations and dispatch managers, your responsibilities will include:
Customer Service & Sales Support

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• Respond to customer enquiries by phone, email and in person.
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• Process customer orders and assist with data entry.
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• Support invoicing and purchase order requirements
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• Resolve customer enquiries, complaints and product issues professionally.
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• Monitor backorders and keep customers informed of order status.
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• Provide customer support on behalf of the production team as needed.
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• Meet and Greet deliveries and assist in receiving.
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Purchasing & Supplier Management\n
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• Raise and manage purchase orders.
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• Follow up supplier orders and deliveries.
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Office, Warehouse & Facilities\n
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• Coordinate general visitors and deliveries.
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• Liaise with production, sales & operations teams.
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• Monitor office and warehouse supplies and arrange replenishment.
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• Help maintain a safe, clean, organised and professional workplace.
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You will ideally have:\n
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• Previous experience in office administration, customer service, sales administration or a similar all-rounder role.
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• Excellent communication and customer service skills.
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• Strong attention to detail and accuracy.
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• Good computer skills and confidence learning new business systems.
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• Strong organisational and time-management skills.
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• The ability to work independently while also being a supportive team member.
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• A practical, "can-do" attitude and willingness to get involved where needed.
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• The ability to manage multiple tasks in a busy environment.
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Experience in a manufacturing, engineering, trade or distribution environment would be highly regarded.\n
\n Immediate start for the right person. \n

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