Invoicing / Logistics Coordinator

HRM Contracting and consulting – Yandina QLD

Invoicing / Logistics Coordinator | Be the Heart of a Well-Established Family Business

Our client is a well-established, family-owned specialist supplier of horticultural and agricultural products. They've been operating for more than 45 years. They're known for exceptional customer service: responding promptly, getting orders right first time and delivering quickly and cost-effectively.

You’ll be based at their purpose-built head office in Yandina. It brings together the warehouse distribution centre, a retail outlet and the administration team, all under one roof.

About the Role

The Invoicing / Logistics Coordinator is the heart of the business. You'll manage invoicing and freight for all outbound goods, and book freight for domestic inbound goods. Distribution is a key part of the business's competitive advantage, so you’ll play an important role in how customers experience the business. You'll coordinate the in-house delivery fleet and a range of external transport providers.

This is a varied role that combines administration and accounts, logistics coordination and customer service. You'll be part of a supportive team, but you'll also work independently and manage your own workload.

Key Responsibilities

• Generate invoices and process sales orders accurately
• Coordinate couriers, freight providers and the in-house delivery fleet
• Obtain freight quotes by phone, online and through shipping platforms
• Track customer orders and keep customers informed
• Reconcile freight provider invoices
• Respond promptly and professionally to customer and internal logistics enquiries
• Provide occasional reception cover, answering and directing calls

About You

• Previous experience in a similar invoicing, logistics or freight coordination role
• Advanced skills in MYOB EXO or a similar ERP or accounting system
• Excellent communication skills and a professional, customer-focused approach
• A clear, articulate phone manner
• Strong time management and organisational skills, with a high level of accuracy
• Reliable, punctual and able to use your initiative
• Comfortable working independently and as part of a team
• Adaptable, and positive about change, including new systems and software

What’s On Offer

• A full-time role at the centre of a well-established, family-owned business
• A friendly and supportive team environment
• A modern, purpose-built workplace in Yandina
• Variety, autonomy and the chance to make a real difference to the customer experience

All applications are strictly confidential.

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