Club Manager

Are you an experienced sales and customer service professional, a natural leader who knows how to build relationships, drive results and create a great club culture?

Anytime Fitness Tarneit is looking for an ambitious and motivated Club Manager to take ownership of the club's sales, team performance, day-to-day operations and member experience.

You'll work closely with the Regional Manager, General Manager and wider team to drive membership growth, support your staff and create a welcoming, energetic and high-performing fitness community.

ABOUT THE ROLE

This is a hands-on leadership role combining sales, team leadership, member experience and club operations.

Your responsibilities will include:

• Lead the day-to-day operations of the club, ensuring a clean, welcoming, safe and professional environment
• Drive lead generation, outreach, appointment bookings, walk-ins, club tours and membership enquiries
• Manage the sales pipeline and convert enquiries and appointments into new memberships
• Monitor and achieve monthly sales, membership and performance KPIs
• Lead, coach and support the team's performance
• Build strong relationships with members and create a welcoming, inclusive club community
• Support local marketing, events and community initiatives to grow club awareness
• Complete administrative duties and maintain accurate member records using club systems and databases

WHAT WE'RE LOOKING FOR

We're looking for someone who is proactive, organised, people-focused and comfortable being accountable for results.

Ideally, you'll bring:

• Proven experience across sales, customer service and leadership, with management or team-leading experience highly regarded
• A proven track record of working towards and achieving sales targets and KPIs
• Confidence communicating with new people and building strong relationships
• Excellent organisation, follow-up and time-management skills
• The ability to lead, motivate and develop a team
• Genuine passion for health, fitness and helping people
• Positive, energetic and team-first attitud
• Willingness to learn, grow and openly receive feedback
• Previous fitness industry experience is highly regarded but not essential. We're looking for someone with the right combination of sales ability, leadership, accountability and attitude.

WHAT WE OFFER

• Base salary plus superannuation
• Uncapped commissions and bonuses that reward strong sales performance
• Support and training from an experienced management team
• Access to a wider network of Anytime Fitness staff and club owners with career development opportunities
• Clear KPIs and performance expectations

The club's staffed hours are:

Monday–Thursday: 10:30am–7:00pm

Friday: 9:30am–6:00pm

Saturday: 9:00am–2:00pm

This is a full-time position and requires flexibility across mornings, evenings and Saturdays as part of the club's staffed hours.

QUALIFICATIONS & REQUIREMENTS

• Previous sales or customer service experience
• Management, leadership or team-leading experience
• Current First Aid & CPR certification
• Working with Children Check
• Full Australian working rights

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