Implementation Consultant - AUSTRALIA
Sense • City of Melbourne, Victoria, AU
23 hours ago
Job description
Zycus is seeking an experienced Implementation Consultant with strong domain expertise in Source-to-Pay (S2P), Procure-to-Pay (P2P), CLM, and Procurement Transformation. The role requires hands-on configuration and consulting expertise with leading cloud procurement platforms such as Ariba, Coupa, Zycus, Ivalua, GEP SMART, Jaggaer, or Any ERP Products like SAP HANA etc. The ideal candidate will bring deep process knowledge, strong client management skills, and the ability to deliver successful end-to-end implementations.
Role & Responsibilities
Configuration & Solution Design
- Configure procurement modules (Upstream and Downstream) across cloud procurement suites.
- Translate business requirements into functional configurations and maintain configuration documentation.
- Define, configure, and validate workflows, approval hierarchies, master data, reporting dashboards, and ERP/financial integrations.
- Conduct product demonstrations, perform functional testing, and ensure configuration aligns with client needs.
- Provide configuration expertise during enhancements, upgrades, and production support.
Implementation & Delivery
- Manage end-to-end implementation projects, including design, testing, training, reporting, and post-go-live support.
- Drive project delivery ensuring successful, on-time go-live and customer adoption.
- Coordinate with client teams and onsite/offshore engagement teams to gather requirements, finalize deliverables, and manage workplans.
- Ensure quality delivery of engagements both led by self and executed by reportees.
Consulting & Stakeholder Engagement
- Act as a functional SME for Source-to-Pay processes: supplier onboarding, requisitioning, sourcing, contracting, invoicing, and payables.
- Conduct business process mapping, gap analysis, and recommend best practices for procurement transformation.
- Collaborate with technical and functional teams to ensure alignment with customer objectives and long-term strategy.
- Serve as a customer advocate within Zycus for issue resolution and feature prioritization.
Pre-Sales & Support
- Support pre-sales activities including RFP responses, client orals, and solution demonstrations.
- Manage S2P production support and enhancement requests, partnering with business owners to validate change requirements.
- Identify recurring issue patterns and work with product management/engineering for systemic resolution.
#J-18808-Ljbffr