Booking & Administration Officer
IRAMOO COMMUNITY CENTRE – Wyndham Vale VIC
The Booking & Administration Officer works under the direction of the Centre Manager to ensure the Centre is a vibrant, welcoming and inclusive community resource. The role functions as part of a team to ensure the effective and efficient operation of the Centre and achieve the goals set out in the Strategic Plan.
Key responsibilities
Manage the venue bookings calendar to ensure organised and effective use of Centre spaces
Maintain accurate records of venue hire bookings, hire agreements and associated documentation
Maintain the key register and records relating to venue hire
Coordinate function and room hire enquiries and provide clear information to prospective and existing hirers
Serve as a welcoming first point of contact for visitors, phone and email enquiries
Perform reception duties and respond to enquiries in a timely and professional manner
Provide information about Centre programs, services, venue hire and community support options
Maintain accurate records of venue hire fees and charges
Prepare and issue monthly invoices to hirer groups
Follow up outstanding invoices within required timeframes
About you
Demonstrated experience in administration, reception duties and/or venue bookings (desirable)
Experience managing bookings, records, invoices and customer enquiries (desirable)
Competency in Microsoft Office programs and relevant administrative systems (desirable)
Strong organisational skills and attention to detail (desirable)
Friendly, professional manner with strong interpersonal and communication skills (desirable)
Ability to work independently and as part of a small team (desirable)
Certificate III in Business (Administration) or a related qualification would be advantageous but is not essential
Employment conditional upon a satisfactory Police Check and Working With Children Check
Current driver's license and roadworthy vehicle
About us
Iramoo Community Centre Inc. is located at 84 Honour Avenue, Wyndham Vale 3024. The Centre operates as a vibrant, welcoming and inclusive community resource.
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