Gaming Attendant - Crossroads Hotel
Casual, Experienced Gaming Attendant - Crossroads Hotel
Crossroads Hotel, Casula, is a premier entertainment destination since 1833 and is part of the Sonnel Hospitality group. Offering guests a first class gaming experience alongside great food, drinks, and atmosphere.
We're on the hunt for an experienced Gaming Attendant who knows how to keep the energy up, deliver outstanding customer service, and run a smooth, well presented gaming floor.
Explore your career at Sonnel to discover your dream job and work in a leading hospitality Venue. This is a fantastic chance to join a Sydney based hotel group which encourages career growth opportunities across our venues.
What you'll be doing
Greeting and serving customers in a friendly and professional manner
Adhering to all relevant licensing laws and regulations
Working collaboratively with the wider hospitality team to ensure a positive customer experience
Delivering outstanding customer service at all times
Performing basic maintenance and service on poker machines
Handling cash transactions accurately and responsibly
Responding to guest enquiries and resolving issues on the gaming floor
Maintaining cleanliness and hygiene across the venue
What we're looking for
Current Valid RSA/RCG/ARCG/TAB Compliance certificates
Strong customer service skills are essential coupled with a fun and outgoing personality.
Flexible availabilities as there will be varying shifts each week
Experienced in tab and keno operations
Gaming service and knowledge of gaming machines
Minimum 1 - 2 years' experience working in Gaming in hospitality/pubs and clubs
TAB certified (valid tab compliance and tab basics certificates)
Experience is highly regarded but willing to train the right candidate
What we offer:
Free staff parking on site
Employee discounted meals
**Please note that this role requires a National Police Check to be conducted by Sonnel Hospitality
*Applicants must have full working rights with no restrictions.
Screening Questions
- Do you hold all of the required certifications for this role (RSA, RCG, ARCG, Food Safety Supervisor)?
- Are you passionate about delivering a game-changing hospitality experience?
- Do you have the legal right to work in Australia?
- How many years customer service experience do you have?
- Are you available to work weekends on a rotating roster?
- Do you have any criminal convictions, charges pending, or have you ever been arrested or summoned to appear in court for an offence?
- If you answered Yes to the above question, please provide more information?
- Where did you see this opportunity advertised?
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