Front of House Receptionist
Our Front of House team plays a critical role in creating an exceptional customer experience during every visit. As the welcoming face of BYD Geelong, you'll be the first face and voice our clients meet. This is more than a front desk role; it's an opportunity to create memorable first impressions and help set the tone for the customer experience.
Key responsibilities
Greeting and welcoming customers and directing them to an appropriate member of our Sales team
Offering and preparing refreshments for customers and guests
Ensuring our customer lounge is welcoming, clean and well presented
Answering and coordinating incoming telephone calls
Stay up to date with product knowledge on the range and BYD's industry‑leading EV/PHEV technology
Working as part of a team and assisting with general Front of House duties as required, including Mercedes-Benz reception
About you
Friendly and approachable, creating a positive first impression
Excellent communication and interpersonal skills
Experienced in working in a dynamic, fast‑paced customer service environment
Takes pride in their personal presentation and workplace environment
Sound Microsoft Office skills (Word, Outlook, Excel)
Reception experience preferred but not essential
Available and committed to work each Saturday, 9am – 4pm
Flexible to cover additional shifts as required
About us
BYD is one of the world's fastest‑growing automotive brands, leading the way in electric and hybrid vehicle technology. This is a rare opportunity to join a future‑focused brand at an exciting stage of growth in Geelong and build your career in a rapidly evolving industry.
Competitive casual hourly rate
Long‑term opportunities with a respected automotive group
Full training
Supportive and friendly team culture
If you're a natural people person who enjoys providing exceptional customer service, we'd love to hear from you. Applications close Friday, 16th October 2026.
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