Administration Officer - Sleep Disorders Centre
Administration Officer - Sleep Disorders Centre
Are you an experienced Administration Officer who thrives in a busy healthcare environment and enjoys making a difference to the patient experience? An exciting opportunity is available to join the Sleep Disorders Centre as an Administration Officer. Working as part of a multidisciplinary team, you will provide professional reception, booking and administrative services that support the delivery of high-quality, patient-centred care.
About the role
You will be an important point of contact for patients, families, referrers and clinicians, coordinating appointments and investigations while ensuring accurate and timely management of patient information.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Support the effective management of outpatient clinics, including patient administration, billing processes and follow-up activities to facilitate continuity of care.
- Coordinate arrangements for rural, regional and remote patients, ensuring appointments and investigations are organised efficiently to support access to care.
- Assist with referral processing, appointment management and other administrative activities that support the effective operation of the Sleep Disorders Centre.
- Maintain accurate patient information, records and data collection requirements, ensuring compliance with organisational policies, procedures and reporting obligations.
- Communicate reports, correspondence and clinical documentation to referring practitioners in a timely manner and ensure appropriate filing within the patient's medical record.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
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