Platform Lead - IT Infrastructure

This is an exciting opportunity for an experienced IT Infrastructure leader who combines deep hands-on technical expertise with strong people leadership to take ownership of a large, complex and business-critical technology environment.

As Platform Technical Lead – IT Infrastructure, you will play a key role in shaping, leading and continuously improving Viva Energy Group’s server, hosting and infrastructure platforms across our Energy, Commercial and Retail businesses.

This is not a purely strategic or people-management position. We are looking for a leader who has built their career in infrastructure engineering, understands the technology at a deep level, and can confidently provide technical direction while leading and developing a team of experienced engineers.

Reporting to the Head of IT Infrastructure, you will lead a team of 10+ Technical Engineers and work closely with architects, application teams, developers, security specialists, technology partners and business stakeholders.

This role offers the opportunity to influence technology across a significant enterprise environment, including:

• Approximately 1,250 sites across Energy, Commercial and Retail
• Around 800 applications
• 5 datacentres across Melbourne, Geelong and Adelaide
• Approximately 120 Azure and AWS landing zones
• Around 2,800 physical and virtual servers across remote sites and datacentres
• Around 15,000 employee identities across Active Directory and Microsoft Entra ID

Responsibilities & Requirements

• Technical Leadership & Infrastructure Design: Lead the design of secure, scalable, resilient and high-performing infrastructure solutions across datacentres, remote sites, edge environments and Azure/AWS cloud platforms.
• Server & Hosting Platforms: Provide technical leadership across Windows and Linux operating systems, VMware virtualisation, enterprise compute, storage and hosting technologies.
• Implementation & Deployment: Lead infrastructure implementations, upgrades and deployments, including configuration, troubleshooting, testing and proof-of-concept environments.
• Operations & Reliability: Oversee the availability, reliability and performance of infrastructure supporting a large-scale, 24/7 operating environment.
• Team Leadership: Lead, mentor and develop a team of 10+ Technical Engineers, providing technical direction while fostering collaboration, accountability and continuous improvement.
• Automation & Optimisation: Identify opportunities to automate repeatable activities, improve operational efficiency, optimise costs and simplify the infrastructure environment.
• Security & Compliance: Ensure infrastructure platforms meet security, patching, vulnerability remediation, compliance and governance requirements.
• Incident Management: Provide senior technical leadership during complex infrastructure incidents and Level 3 escalations, including root cause analysis and corrective actions.
• Technology Strategy: Contribute to Viva Energy Group’s infrastructure roadmap across server and hosting, datacentres, edge compute, cloud, automated deployment, resilience, scalability and cost optimisation.
• Risk & Resilience: Identify and mitigate infrastructure risks and contribute to disaster recovery and business continuity planning.
• Vendor & Stakeholder Management: Build strong relationships with technology vendors, service providers, architects, application teams, security specialists and business stakeholders
• Continuous Improvement: Stay abreast of emerging technologies and identify opportunities to modernise and continuously improve Viva Energy Group’s infrastructure environment

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