Disability Services Care Coordinator -Milingimbi

Disability Services Care Coordinator -Milingimbi

East Arnhem Regional Council - Brisbane QLD

East Arnhem Regional Council (EARC) is seeking Disability Services Care Coordinator based in Milingimbi. The Disability Services Care Coordinator will be responsible for local provision of professional and culturally sound disability support for people living with a disability in the East Arnhem communities.

What you'll do:

• Coordinate the day-to-day operations of the local Disability Services team to ensure effective and efficient management of staff and resources.
• Manage and facilitate high-quality disability support to participants focussing on client goals and preferences as per individual schedule of supports, adhering to NDIS legislation and requirements.
• Lead, mentor, train, and coach service support staff, promoting teamwork, positive attitudes, consistency, safety, and high performance in quality care.
• Oversee and manage employee performance management, recruitment, retention, and conflict resolution whilst maintaining compliance with EARC policies and procedures.
• Manage local support staff recruitment, rostering, timesheet preparation, staff attendance, procurement, maintenance and general administration duties pertaining to the management of the service.
• Develop positive and professional working relationships with participants, carers and families, colleagues, and stakeholders to ensure a holistic and well- rounded approach to person-centred care is delivered in community.
• Promote a safe working environment that protects the welfare of self, colleagues and clients and participants adhering to WHS, risk management, incident/SIRS, complaints and continuous improvement principles.
• Complete reporting and documentation to meet industry standards, organisational deadlines, and funding and legislative requirements.
• Actively participate in all offered training and development opportunities.
• Comply with all Workplace Health and Safety Policies and Procedures.
• Other duties as reasonably directed by Regional Manager - Disability Services.

What we're looking for:

Essential Criteria

• Must have, or be able to obtain and maintain, a current NDIS Worker Screening Clearance.
• Must hold a minimum Cert III in Individual Support (Aging and/or Disability), or the willingness obtain within the first 3 months of employment.
• Must hold current First Aid and CPR qualifications.
• Demonstrated knowledge and understanding of NDIS legislation, standards, program guidelines, and scope of practice through a consumer directed care lens, and person-centred care management principles.
• Demonstrated knowledge and comprehension of the National Disability Insurance Scheme (NDIS) guidelines.
• Experience in the use of disability electronic platforms and client management systems and relevant Government portals.
• Proven ability to assess complex problems and make recommendations for solutions using creative and critical thinking.
• Advanced oral, written and interpersonal communication skills, including effective stakeholder engagement, active listening and experience in navigating conflict and challenging situations.
• Proven effective time management with the ability to work autonomously.
• Proficiency with the Microsoft Office Suite (particularly Word, Excel, and Outlook) and an ability to learn new software.
• Must hold a current C Class Drivers Licence.
• Other relevant or related qualifications.
• Previous experience living and/or working in remote Australian First Nations' communities.
• Demonstrated high level of cross-cultural awareness to ensure effective participation in a multi-cultural workplace.
• Awareness of issues affecting First Nations People in Australia

What You'll Get:

• Annual salary review under the Enterprise Agreement
• The opportunity to live and work in a unique, community-driven environment where your contribution truly matters

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