Administration Officer

Shepparton Private Hospital Care – Shepparton VIC

This is a great opportunity for an experienced administration professional who enjoys working with people, thrives in a fast-paced healthcare environment and takes pride in providing exceptional service.

Key Responsibilities:

You will play a vital role in supporting the smooth day to day operation of our patient services and front of house administration, working closely with patients, families, and clinical teams.

• Manage front desk operations and clerical administration, ensuring a warm, professional welcome by greeting patients, visitors, and carers upon arrival, and efficiently answering telephone inquiries.
• Provide a compassionate, customer focused service while coordinating administrative processes in accordance with organizational requirements.
• Handle payment and remittances accurately, executing daily cashier duties with a strong eye for detail and data integrity.
• Maintain accurate patient documentation and take ownership of assigned tasks, ensuring efficient completion within required timeframes.
• Identify and resolve administrative issues using sound judgment, while contributing to process reviews that enhance service delivery.
• Work collaboratively as a positive, supportive team member and independently when needed while fostering a culture of accountability, professionalism, and patient-centred care.

About You:

• Exceptional interpersonal skills and empathy, with experience delivering clear, professional communication regarding patient services, billing, and financial consent.
• Strong attention to detail, excellent time management, and the ability to juggle competing priorities in a fast-paced environment.
• Intermediate to advanced computer skills, including proficiency in Microsoft Office and patient management systems.
• Sound judgment, proactive problem-solving abilities, and the capacity to work both autonomously and collaboratively within a team.

What’s in it for You:

On offer is a base hourly rate ranging from$32.38-33.94 + superannuation based on experience level and qualification (VIC Support Services PP1-PP4 )

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balancethrough flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home paythrough salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

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