Practice manager
Annie Lim Family Practice is seeking an experienced Practice Manager to join our team on a part-time basis. Based in Deakin, ACT 2600, this is a pivotal position that will oversee the day-to-day operations of our family practice. As Practice Manager, you will be responsible for ensuring the smooth running of our clinic, managing staff, maintaining compliance with healthcare regulations, and supporting our clinical team to deliver exceptional patient care. This role is fundamental to the success of our practice and offers the opportunity to make a meaningful impact on how we serve our community.
Key responsibilities
- Oversee all administrative and operational functions of the practice, ensuring efficient and effective service delivery
- Manage practice staff recruitment, scheduling, performance management and professional development
- Maintain compliance with healthcare legislation, regulations and accreditation standards
- Manage financial operations including budgeting, invoicing, accounts payable and receivable
- Implement and maintain practice policies and procedures that support quality patient care
- Coordinate with clinical staff to ensure adequate resources and support for patient services
- Manage patient records systems and ensure data security and confidentiality protocols are maintained
- Handle practice communications with patients, healthcare providers and external organisations
- Identify opportunities for practice improvement and implement quality enhancement initiatives
- Manage vendor relationships and negotiate service agreements and supply contracts
What we're looking for
- Proven experience as a practice manager or in a similar healthcare management role, preferred but not essential.
- Strong knowledge of Australian healthcare regulations, Medicare requirements and general practice accreditation standards preferred but not essential.
- Demonstrated proficiency with practice management software and electronic health record (EHR) systems and Best Practice software, preferred but not essential.
- Excellent organisational and time management skills with the ability to manage multiple priorities effectively
- Strong leadership and team management capabilities, with experience supervising and motivating staff
- Familiarity with healthcare billing and claims processes, preferred but not essential
- Exceptional communication skills, both written and verbal, with the ability to liaise effectively with diverse stakeholders
- A commitment to patient confidentiality and data security compliance
- Problem-solving abilities and a proactive approach to identifying and addressing operational challenges
What we offer
Annie Lim Family Practice is committed to creating a supportive and collaborative working environment. We offer:
- Part-time flexible working arrangements that enable a balanced work-life integration
- Competitive remuneration commensurate with experience and qualifications
- Opportunities for professional development and continuing education in healthcare management
- A collaborative team environment where your contributions are valued and recognised
- The satisfaction of working within a community-focused healthcare organisation dedicated to excellent patient care
- Support and mentoring from experienced healthcare professionals
About us
Annie Lim Family Practice is a trusted, community-based general practice located in Deakin, serving the healthcare needs of our local population. We are committed to providing comprehensive, high-quality medical services with compassion and professionalism. Our practice values patient-centred care, clinical excellence and continuous improvement. We foster a supportive workplace culture where our team members are empowered to deliver their best work and grow professionally. We believe in building strong relationships with our patients and the broader healthcare community to improve health outcomes for all.
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