Seeking Medical Receptionist for Specialist Practice

Seeking Medical Receptionist for Specialist Practice

Team player with initiative and commitment to providing quality services

This role is for 3 to 4 days per week in Narre Warren and potentially Clayton.

Join our friendly administrative and surgical team at Southeast ENT, located in Narre Warren. We pride ourselves in our family culture that supports each of our staff members in a caringand proactive environment. We seek those with proven receptionist skills, a can-do attitudewho would like the opportunity to join this expanding business.

Practice

Our Practice has developed a reputation for excellence in patient care, combining a small team of experienced staff, a caring attitude and the latest in medical equipment to provide top level services in a safe and comfortable environment.

Role

The primary responsibilities of the role are front desk reception duties and medical administrative tasks.

Reception involves:

Appointment scheduling and answering calls

Greeting patients and handling their queries

Creation of invoices and receipts using Genie software

Management of reception space for practitioners and patients

Medical administration involves the following tasks:

Management of patient data, medical records and investigations

Scanning and logging test results and correspondence for review by surgeons

Sterilizing instruments for use in consulting

Daily, weekly and monthly administrative tasks

Communication with patients, staff, specialists and outside agencies

Management of daily correspondence

Candidate

The ideal candidate will be currently working as a Medical Receptionist with either Specialists or in General Practice,using Genie clinical management software and with solid experience in reception and medical administration.

Excellent communication skills are essential to the role, and applicants should have a proven track record of working with patients.

Skills and attributes essential for success in the role include:

Meticulous attention to detail

Genie Software experience advantageous

Excellent verbal and written communication skills in English

A proven track record for accuracy in medical administration

A strong work ethic based on excellence, commitment, responsibility

Capability to prioritize and manage multiple tasks efficiently

Calm and flexible approach

A team player attitude

Computer literacy with Mac computers, MS Word, Outlook & Excel

Ability to learn new skills quickly and accurately

Good presentation and a friendly, professional, warm and courteous nature

Flexibility to cover holiday and sick leave

VCE or other state equivalent

Please review our website to meet our friendly team

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