Labourers / Trade Assistants
Are you a technically minded labourer who enjoys field work, problem-solving and working directly with customers? Are you looking to build on your skills and take your career to a new level?
We are looking for a self-motivated and forward-thinking Service Technician to join our Projects & Service team.
This role would suit someone with experience in commercial electrical, HVAC, mechanical services or a related technical trade who is looking to develop their skills in a specialised technical environment. Full training is provided, so this is your chance to potentially enter a new field and make the role your own.
You will work across a variety of commercial and industrial sites, carrying out testing, fault finding, servicing and commissioning of controlled-environment, fume and chemical extraction systems.
You’ll have plenty of autonomy in the field, while having access to training, technical support and a team behind you.
About the Role
As a Service Technician, you will be responsible for ensuring systems are tested, commissioned and operating correctly while providing a professional and reliable service to customers.
- Conducting onsite testing and servicing of specialised systems.
- Completing testing of controlled-environment, fume and chemical extraction systems.
- Diagnosing faults, troubleshooting issues and determining appropriate solutions.
- Completing commissioning of new fume cupboards and biological safety cabinets.
- Carrying out project commissioning and associated testing activities.
- Preparing clear, accurate and timely service reports.
- Identifying repair and remedial works and preparing quotations where required.
- Providing accurate information to the operations team following field activities.
- Understanding customer requirements and providing appropriate technical recommendations.
- Building and maintaining positive relationships with customers and colleagues.
- Working in accordance with company procedures, relevant standards and safety requirements.
- Completing Job Safety Analysis (JSA) requirements and ensuring the correct PPE is worn at all times.
- Maintaining company vehicles, tools and technical equipment in a clean, safe and serviceable condition.
- Using tablets, mobile applications and other digital tools to complete field documentation.
- Working effectively both independently and as part of a team.
- Identifying opportunities to assist customers with additional repairs, services or improvements.
About You
We’re looking for someone who takes pride in their work, enjoys solving technical problems and is keen to continue learning.
The ideal candidate will have:
- Experience in commercial electrical, HVAC, mechanical services or a related technical field.
- Strong technical and fault-finding abilities.
- A practical, hands-on approach to problem solving.
- Strong attention to detail and a commitment to safety and compliance.
- The ability to work autonomously and manage field-based work effectively.
- Strong written and verbal English communication skills.
- A professional, approachable and customer-focused attitude.
- Good organisational and time-management skills.
- The ability to adapt to changing priorities and work schedules.
- Confidence using mobile technology, tablets and field-service applications.
Mandatory Requirements
Applicants must:
- Be an Australian citizen.
- Be eligible to obtain a Police Clearance.
- Be able to obtain Working With Children clearance where required.
- Be able to obtain relevant site clearances where required.
- Be able to pass a standard pre-employment medical assessment.
- Hold or be willing to obtain a White Card.
- Hold or be willing to obtain Working at Heights training.
- Hold or be willing to obtain an EWP licence.
- Be available to work flexible hours, including occasional weekends and interstate travel where required.
What’s on Offer
This position offers a varied and hands-on field role with the opportunity to develop specialised technical skills.
- Company vehicle
- Company uniform
- Company phone and tablet
- RDO process
- Comprehensive training and ongoing technical support
- Exposure to a variety of commercial and industrial environments
- Opportunities to develop specialised technical and commissioning skills
- Supportive team environment
A 6-month orientation and evaluation period applies to the position.
Why Join Us?
This is an opportunity to build a long-term career in a specialised field where technical ability, attention to detail and customer service are highly valued.
You’ll have the opportunity to work on a variety of projects and systems, develop your technical expertise and take ownership of your work in the field.
If you’re a reliable, proactive technician who enjoys being hands-on, solving problems and learning new skills, we’d like to hear from you.
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