IT Communication Technician
Job Description
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- Fulltime permanent position \n
- Experience in network, desktop and Audio Visual (AV) support. \n
- Seeking experience with IP, Networking, Firewall etc
IT Communication Technicians – WA & QLD (FIFO & Perth-based)
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- \n
- Fulltime permanent position \n
- Experience in network, desktop and Audio Visual (AV) support. \n
- Seeking experience with IP, Networking, Firewall etc
About:
We are seeking a talent pool of IT Field Service Technicians to support a major mining client with both Perth CBD-based and regional site requirements. While your base will be in Perth, you'll also provide ad-hoc FIFO support to regional WA and QLD, assisting with IT infrastructure and Village Entertainment Systems.\n
Key Responsibilities
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- Provide hands-on desktop, network, and Audio Visual (AV) support to end users across various shifts. \n
- Travel to regional WA and QLD sites as needed to maintain and support communication and entertainment systems. \n
- Install and replace TVs, access points, and other infrastructure hardware. \n
- Support wireless and GPON network technologies as well as PAGA and CCTV systems. \n
- Troubleshoot infrastructure, network, and AV issues effectively, ensuring minimal downtime. \n
- Maintain accurate documentation including ticket resolution notes and Standard Operating Procedures (SOPs). \n
- Assist in infrastructure projects, contributing to planning, implementation, and improvement initiatives. \n
- Collaborate with internal teams and stakeholders to resolve technical issues and deliver excellent service. \n
- Provide FIFO backfill support to other DXC clients as required.
Technologies You’ll Support
IP Networking (Cisco & others)\n
\nWireless Networking (Ruckus, Cisco, MicroTik)\n
\nFirewalls\n
\nCCTV, PAGA\n
\nTeleste (MATV/DOCSIS), Calix (GPON)\n
\nDC Power Systems, including DELV\n
Essential Skills & Experience
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- Strong experience in desktop, network, and Audio Visual (AV) support. \n
- Demonstrated ability to troubleshoot and resolve technical issues independently. \n
- Clear and professional written communication skills for documentation and ticketing. \n
- Ability to work effectively with a user base on varying shift patterns. \n
- Organised, proactive, and self-driven with a commitment to excellent customer service. \n
- Willingness and capability to travel and work on FIFO rosters to regional sites. \n
- Experience coordinating with stakeholders and working autonomously in remote environments. \n
- Bachelor’s degree in IT or related discipline (or equivalent experience) \n
- Cisco CCNA or similar certification desirable
If you are interested in the position and possess the required experience, please apply via the link below to be considered.\n
Contact: Alson Fernandes – – (Job reference: ) Seniority level \n
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- Seniority level Not Applicable \n
Employment type \n
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- Employment type Full-time \n
Job function \n
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- Job function Information Technology \n
- Industries IT Services and IT Consulting \n
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