Customer Support & Warehouse Coordinator

Job Description

Company \n

Transport Engineering Solutions Pty Ltd

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Transport Engineering Solutions (TES), a division of Sime Motors Group, is one of Australia's leading suppliers of OEM truck and trailer solutions. TES is unique in the market delivering a complete range of products from world class brands in the core transport categories: Hydraulics, Braking, Transport Equipment and Materials Handling.

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We are seeking an organised and proactive individual to support our WA operations based in Malaga through a combination of customer service and warehouse coordination.

Key Responsibilities Customer Service & Sales Support \n

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• Manage incoming phone calls and provide prompt, professional assistance to customers and internal teams.
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• Support counter sales as required, ensuring a positive customer experience.
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Warehouse Coordination \n

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• Coordinate day‑to‑day warehouse operations to maintain an efficient workflow.
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• Manage stock movements, including receiving, dispatching, and inventory accuracy.
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• Assemble braking kits and associated products to required standards.
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• Ensure all assembled items meet quality and safety requirements.
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• Assist with general warehouse tasks to support operational needs.
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• Ensuring warehouse is maintained in a clean and tidy manner with the TES guidelines.
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About You \n

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• Forklift and driver's licences essential
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• Previous warehouse/storeperson experience.
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• Ability to follow procedures and safety guidelines.
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• Comfortable working in both office and warehouse environments.
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• Ability to lift heavy items and perform physical tasks associated with loading and unloading.
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• Strong communication and customer service skills.
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• Attention to detail and a high level of reliability.
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• Mechanical aptitude and enjoys hands‑on work.
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• Basic computer skills for inventory.
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• Ability to pass a medical and drug & alcohol screen.
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What’s On Offer \n

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• A competitive salary package
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• Access to employee benefits account including discounts on groceries, electronics and more
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• Access to Employee Assistance Program
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• Access to an annual Health and Wellbeing reimbursement program
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• Permanent full-time position - Monday to Friday
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