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Dixon Homes
Administration AssistantDixon Homes • Gold Coast, AU
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Administration Assistant

Administration Assistant

Dixon Homes • Gold Coast, AU
6 days ago
Job description

Full-Time Admin Role at One of Australia's Most Trusted Builders

Dixon Homes | Nerang, Gold Coast QLD | Full Time | Mon–Fri

Since 1959, Dixon Homes has proudly helped more than 80,000 Australians build the home of their dreams. As part of the ASX-listed Tamawood Group, we"re a debt-free, award-winning builder with over 100 industry awards and a team where 20% of staff have been with us for more than a decade.

We"re looking for a driven, organised, and customer-focused Administration Assistant to be the friendly first point of contact at our Gold Coast office in Nerang.

Why You'll Love Working Here

  • Stable, established company — ASX-listed, debt-free and proudly building homes since 1959

  • Monday to Friday hours — enjoy your weekends (with occasional weekend and public holiday availability required)

  • Supportive team environment — join a close-knit office where your contribution is genuinely valued

  • Make a real difference — you'll be helping everyday Australians at one of the most exciting moments of their lives: building their home

What You'll Be Doing

In this role, no two days are exactly the same. You'll be central to keeping our Gold Coast office running smoothly, including:

  • Being the welcoming first point of contact — answering and directing incoming phone calls professionally

  • Responding to customer and internal emails in a timely, professional manner

  • Completing general administrative duties and tasks assigned within set timeframes

  • Supporting the wider team with day-to-day office needs

  • Ensuring every customer interaction reflects the Dixon Homes standard of care

What We're Looking For

You don't need to have worked in construction — you just need to love people and take pride in doing things well.

Essential:

  • Excellent customer service skills — you genuinely enjoy helping people

  • Strong phone manner and previous experience speaking with customers by phone

  • Proficiency in Microsoft Office Suite and Gmail (or similar)

  • Reliable, punctual, and accountable

  • Availability to work weekends and public holidays when required

  • A team player who collaborates willingly and positively

You’ll Stand Out If You Have:

  • Previous experience in an administrative or receptionist role

  • Experience in the building, construction, or real estate industry

  • Strong attention to detail and time management skills

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Administration Assistant • Gold Coast, AU