Telstra Retail: Customer Service & Sales Consultant (Expression Of Interest)
Job Description
Employment Type \n
Permanent
Closing Date \n
30 Dec :59pm
Job Title \n
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
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Job Summary
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As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description \n
Ready to Make a Difference? Join Our Iconic Team at Telstra!
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At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for aniconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
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Opportunities available across these locations:
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ARARAT
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HAMILTON
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HORSHAM
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WARRNAMBOOL
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WARRNAMBOOL GATEWAY
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WhatYou’llBe Doing:
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Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
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Be the Go-To Tech Expert: Stayup-to-updatewith the latest gadgets and services, offering informed guidance and solutions.
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Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
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Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
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Salary and Benefits:
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Generous Discounts: Enjoy30% off Telstra services and exclusive offers with over240 brands and partners .
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Leave Options: Take advantage of16 weeksof paid parental leave , theTelstra Extra Day Off ,gender affirmation leave ,Cultural Leave ,Blood Donor Leave , and the ability topurchaseup to4 weeks ofadditionalleave .
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Training & Career Growth Opportunities: Access over17,000 learning programs with LinkedInLearning, andtake advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
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Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
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Recognition & Rewards: Benefit frommonthly performance rewards and a range of recognition programs to celebrate your success.
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Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.
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Is itYouWe’reLooking For?
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Great Communication Skills: You’rea naturalat connecting with people and making their day better.
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Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
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Sales Drive: You’remotivated to achieve (and exceed!) sales targets and KPIs.
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Passion for Learning: You’reeager to grow and develop your skills in a dynamic environment.
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Resilience and Positivity: You have a can-do attitude, even when things get busy.
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Customer-Facing Experience: Previousexperience is a plus but notrequired—bring yourenthusiasmandwe’llteach you the rest!
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Join Us at Telstra Retail:
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When you become part of the Telstra team,you’rejoining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. Wecan’twait to see whatyou’llbring to our team!
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